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National General Insurance

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Yet Another Promising Company Bought by Big Business - Client Services Representative National General Insurance Employee Review

3.0
Mar 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Experience entirely depends on leadership and co-workers. Work culture can be fun and encouraging depending on leadership. Pay and benefits are decent, Could be a nice place to work to gain industry knowledge or if you just need a stable job to get by.

Cons

Ever since the acquisition from Allstate, many cuts have been made in terms of pay, opportunity, and general sense of workers-interest has gone. Do not expect bonuses or reasonable tenure raises. Multi-billion dollar company (Allstate) loves to boast about profits in your internal emails but don't seem to have the money to respectfully pay their employees and it goes to show what their interests are. There are other companies that pay more for the same job.

Explore other reviews about National General Insurance

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

None, everything is positive. Great team support

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros as they expect you to work 11 plus hours to stay on top of your work.

Cons

Poor communication Poor training Poor claims system that the reps have to do everything! In 2026 we are setting tasks for state regulated forms to go out. No support Management sets unrealistic metrics so we can’t meet them. Purchased a texting app rather than investing on a proper claims software. We process every bill! We process every denial! Medical provider lines does nothing! Management is out of touch and folks will be leaving!

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