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National General Insurance

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Bodily Injury Adjuster - Bodily Injury Representative National General Insurance Employee Review

1.0
Jan 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Getting off for the day

Cons

- we have lost over 15 out of 31 adjusters since Sept 2015. The turn over is so high, the managers cannot hire enough to keep up with the turnover. - Pay is extremely low compared to industry standard. - There is no work/life balance. - Management has said for the last 5 years, "things will get better". They have not. The bonuses are 1% of the base salary, most adjusters work through lunches and on weekends, the medical deductibles are extremely high, and no room to advance unless you are a favorite. Experience is not taken into consideration and 90% of the managers are horrible. - 90% of the managers allow racism, sexual comments, harassment on the floor. Alcohol has been brought onto the floor and passed out with management knowledge. - The RCM of the BI does not defend employees and once she does not like you then, no chance of ever promoting. There is so much experience on the floor, but these adjusters handle simple little claims. - People will not discuss items with HR because if anything is said, then it becomes career suicide. Also this information is sent out to other companies even if it is a violation of an employee's rights. - no raises in 2016 and if you are a meets then a 2% raise. Horrible place to work and will not recommend to anyone I know.

Explore other reviews about National General Insurance

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

1.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home but it’s a con as the only way to stay alive is to work 11 plus hours.

Cons

Poor communication Poor training 10 plus claims per day with a system that is always down. Managers has favorites You do EVERYTHING! It has turnt into a calll center environment as all you do is answer calls that the medical provider line should be answering but no they refuse to train them and hire folks that can read so the PIP reps do it ALL Other departments do not respect PIP reps.

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