Meter Service Representative (Temporary/Seasonal work) - Temporary Meter Service Representative National Grid Employee Review

4.0
Jun 23, 2016
Recommend
CEO approval
Business Outlook

Pros

My supervisors were pleasant and supportive to work for. Overall, my co-workers were a great group. Co-workers train you as either a Meter Reader or a Collector. The job is not difficult to learn. Great for those who like to work outside independently, without a boss micromanaging over your shoulder. All things considered, I had a positive experience while working for National Grid.

Cons

For the most part, this will be only a seasonal job. The company needs extra bodies in the good weather, because from November-March, they cannot terminate the electricity of their non-paying customers. Good luck getting a permanent bid, if you don't have a relative or friend, who is a supervisor with some influence, to speak on your behalf. Unfortunately, for temporary workers, neither seniority, nor being a superior worker, will weigh predominantly when trying to become a permanent worker. In addition, being a Collector can be emotionally draining, because you will have to shut down the electric service of distraught people, who are down on their luck and cannot afford to pay their overdue bills. On the other hand, you will come across the many scammers, who play the system like a fine-tuned violin. Also, you are done, if you get into a vehicular accident, even if it is not your fault. You may not be fired, but don't expect to get rehired the following year. Finally, for workers funneled into mostly Meter Reading, some will have to use their own vehicles, because there are not enough company cars to go around. In this case, you will be reimbursed for weekly mileage driven.

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1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

At NGED the few pros are lessened by the day as the cons are increasing. The idea of a career has gone and now most are resigned to just having a job.

Cons

Aside from the reality being very different from what the leadership team sell IE they don't care about people or net zero, it's all spin and marketing. Now at NGED we are in a situation where staff you have known for many years simply disappear from duty and no one seems to know why, a couple of weeks later they have left the business with an NDA. It's happening all over the business. There seems to be a drive to remove any leaders who have industry technical knowledge and replace them with people from outside the industry who knows little to nothing about electricity. Despite safe to say being an important value, speaking out against this usually results in an NDA. It's toxic positivity where playing along seems to be more important than the role you fulfil.

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