Company does not get it that the outsourcing is a complete failure. - Anonymous employee National Grid Employee Review

1.0
Jun 18, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary's not bad, not much more than that.

Cons

Watch out, if the company can outsource you, YOUR GONE. They'll replace you with 10 offshore people that are clueless and the business and customers suffer. Just look at their SAP roll out. Mostly done by offshore people and was complete failure. They never tested the system and it went live with non productional data in the tables.

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1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

At NGED the few pros are lessened by the day as the cons are increasing. The idea of a career has gone and now most are resigned to just having a job.

Cons

Aside from the reality being very different from what the leadership team sell IE they don't care about people or net zero, it's all spin and marketing. Now at NGED we are in a situation where staff you have known for many years simply disappear from duty and no one seems to know why, a couple of weeks later they have left the business with an NDA. It's happening all over the business. There seems to be a drive to remove any leaders who have industry technical knowledge and replace them with people from outside the industry who knows little to nothing about electricity. Despite safe to say being an important value, speaking out against this usually results in an NDA. It's toxic positivity where playing along seems to be more important than the role you fulfil.

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