Technician - Anonymous employee National Grid Employee Review

3.0
Oct 25, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wide variety of tasks. Important work for maintenance and operation of system. Potential for technical growth can be encouraging as a "good job feel". High job security level and decent benefits. Active in-house education system for safety procedures and protocols necessary for field work well supported by the company.

Cons

Job can have a glass ceiling with long periods between promotions (and associated pay increases) if viewed as "out of favor" with direct manager. Upgrading of computer equipment needed for the technicians work a very slow process. Lack of confidentiality can thwart attempts to gain another position in an associated department.

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1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

At NGED the few pros are lessened by the day as the cons are increasing. The idea of a career has gone and now most are resigned to just having a job.

Cons

Aside from the reality being very different from what the leadership team sell IE they don't care about people or net zero, it's all spin and marketing. Now at NGED we are in a situation where staff you have known for many years simply disappear from duty and no one seems to know why, a couple of weeks later they have left the business with an NDA. It's happening all over the business. There seems to be a drive to remove any leaders who have industry technical knowledge and replace them with people from outside the industry who knows little to nothing about electricity. Despite safe to say being an important value, speaking out against this usually results in an NDA. It's toxic positivity where playing along seems to be more important than the role you fulfil.

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