toxic env, incompetent managers - Director National Grid Employee Review

1.0
Oct 12, 2024
Recommend
CEO approval
Business Outlook

Pros

work life balance, good pay and bonus. Utility companies have almost zero competition and its essential for living, so there are always paying customers, that means stability and profits. Its a decent place to retire, if thats the intent. What helps is 'keep your head down' (this was advise from an actual retiree) and say 'yes boss'. A lot of people are there to retire and they will defend it with everything, so don't come in their way and you are good.

Cons

extremely slow career growth, if at all. toxic env and managers will push back against any good idea, if its not theirs or if they can't understand it. 401K vests in 3 years, so there is high churn in new joinees, some leave because they love their career, some let go before vesting kicks in and some wait it out to 3 years and leave. Customer satisfaction is abysmal, but there is little desire to improve. Strategy changes frequently, teams are restructured and everything restarts, but not much changes.

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1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

At NGED the few pros are lessened by the day as the cons are increasing. The idea of a career has gone and now most are resigned to just having a job.

Cons

Aside from the reality being very different from what the leadership team sell IE they don't care about people or net zero, it's all spin and marketing. Now at NGED we are in a situation where staff you have known for many years simply disappear from duty and no one seems to know why, a couple of weeks later they have left the business with an NDA. It's happening all over the business. There seems to be a drive to remove any leaders who have industry technical knowledge and replace them with people from outside the industry who knows little to nothing about electricity. Despite safe to say being an important value, speaking out against this usually results in an NDA. It's toxic positivity where playing along seems to be more important than the role you fulfil.

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