Great staff, shocking leadership - Finance Operations National Grid Employee Review

2.0
Jan 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Good salary and excellent range of benefits. Staff are generally supportive and helpful towards each other.

Cons

Very old-fashioned leadership styles. The company is effectively a monopoly and this is reflected in the lack of commercial awareness of its management. There is no real incentive for the company to increase its efficiency (despite Ofgem's RIIO) and it has become bloated, hierarchical and with more bureaucracy and red tape than the civil service. The leadership are very keen to adopt the latest jargon-filled initiatives touted by management consultants in a desperate effort to appear commercially driven. But the company will still keep going because it is a monopoly and despite its management.

Explore other reviews about National Grid

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

At NGED the few pros are lessened by the day as the cons are increasing. The idea of a career has gone and now most are resigned to just having a job.

Cons

Aside from the reality being very different from what the leadership team sell IE they don't care about people or net zero, it's all spin and marketing. Now at NGED we are in a situation where staff you have known for many years simply disappear from duty and no one seems to know why, a couple of weeks later they have left the business with an NDA. It's happening all over the business. There seems to be a drive to remove any leaders who have industry technical knowledge and replace them with people from outside the industry who knows little to nothing about electricity. Despite safe to say being an important value, speaking out against this usually results in an NDA. It's toxic positivity where playing along seems to be more important than the role you fulfil.

See reviews by: Helpful|Rating|Date|All