Challenging environment with lessons learned - Director National Grid Employee Review

1.0
Sep 3, 2025
Recommend
CEO approval
Business Outlook

Pros

- Exposure to complex organizational challenges - Opportunities to work across US/UK and gain international experience - Smart, hardworking colleagues

Cons

- Heavy bureaucracy slows decision-making and innovation - Limited support for employee well-being and inclusion initiatives - Leadership communication is inconsistent and at times unclear - High turnover and lack of stability create stress for teams - Career progression can feel politicized rather than performance-based

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National Grid Response
10mo
Thank you for sharing your experience and for highlighting both the positives and the areas where we can improve. We’re glad to hear that you’ve had opportunities to work on complex challenges, collaborate across the US and UK, and connect with talented colleagues. We also recognize the concerns you’ve raised around bureaucracy, leadership communication, well-being, and career progression. These are important areas for us, and feedback like yours helps us continue to focus on building a more supportive, transparent, and inclusive environment for all employees. We are actively working to simplify processes, improve communication across all levels of the organization, and strengthen our efforts around employee well-being and inclusion. While change takes time, we remain committed to addressing the challenges you’ve mentioned and ensuring employees feel empowered, supported, and recognized for their contributions. Thank you again for taking the time to share your perspective, it’s invaluable in helping us find better ways to support our people.

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1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

At NGED the few pros are lessened by the day as the cons are increasing. The idea of a career has gone and now most are resigned to just having a job.

Cons

Aside from the reality being very different from what the leadership team sell IE they don't care about people or net zero, it's all spin and marketing. Now at NGED we are in a situation where staff you have known for many years simply disappear from duty and no one seems to know why, a couple of weeks later they have left the business with an NDA. It's happening all over the business. There seems to be a drive to remove any leaders who have industry technical knowledge and replace them with people from outside the industry who knows little to nothing about electricity. Despite safe to say being an important value, speaking out against this usually results in an NDA. It's toxic positivity where playing along seems to be more important than the role you fulfil.

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