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National University

Engaged Employer

Chaotic Work Environment - Anonymous Employee- Former Employee National University Employee Review

2.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work in an entertaining social and team environment. Good benefits. High employee turnover lots of room for growth and quick promotion.

Cons

Chaotic and poor strategy. Students reporting receiving incorrect financial aid information, financial aid being processed with errors. SLAs were not being met and you will get calls from students who have not received replies back from other staff for months or responses back from leadership after submitting an escalation.

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National University Response
9mo
Thank you for sharing this with us. Your feedback is important to the continued growth of NU and will be shared with leadership.

Explore other reviews about National University

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The University has taken tangible and meaningful steps toward fulfilling its mission in an increasingly thoughtful and responsible way. There is a genuine commitment among leaders to collaborate more effectively and work together in support of shared goals. The 403(b) match is an outstanding benefit, and the PTO/sick leave offerings are equally strong and greatly appreciated.

Cons

One ongoing challenge is the imbalance between the volume of work and the number of people available to support it. Teams are highly committed, but workloads can at times exceed current staffing capacity.

3.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Understanding supervisors, remote work, friendly colleagues.

Cons

Unorganized, high case load, stays busy.

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