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National University

Engaged Employer

I am exhausted - Enrollment Advisor National University Employee Review

2.0
Sep 12, 2024
Recommend
CEO approval
Business Outlook

Pros

There's remote work, and my peers are friendly.

Cons

NU is completely unorganized and needs to decide if it wants to be a corporation or a school. There are CONSTANT changes to processes and expectations, but there is very little to no training or communication done to get EVERYONE on the same page. This leaves us frequently arguing with each other because the real information is obscure. Leadership asks for feedback from employees but then argues with the feedback or polices the tone in which the feedback was given. I start my days with tons of energy, but it drains away as soon as I clock in. This used to be a fun place to work. Now it's just another crap job.

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National University Response
1y
Hello, thank you for all the work you have put in to support our students. We are sorry to hear that NU has missed the mark. We appreciate all feedback as an effort to improve our departments. We encourage you to reach out to Sandi Best SVP of HR at sbest@nu.edu to share more.

Explore other reviews about National University

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The University has taken tangible and meaningful steps toward fulfilling its mission in an increasingly thoughtful and responsible way. There is a genuine commitment among leaders to collaborate more effectively and work together in support of shared goals. The 403(b) match is an outstanding benefit, and the PTO/sick leave offerings are equally strong and greatly appreciated.

Cons

One ongoing challenge is the imbalance between the volume of work and the number of people available to support it. Teams are highly committed, but workloads can at times exceed current staffing capacity.

3.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Understanding supervisors, remote work, friendly colleagues.

Cons

Unorganized, high case load, stays busy.

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