Pros
Good people to work with. Some buildings are nice to work in. Include cafeterias, fitness centers, nice common areas. Most people can work remotely a few days a week if they want...although your manager will monitor your activity by watching your skype availability which clocks you if you don't hit your keyboard every 5 minutes. You can change the number of minutes but most people don't know it.
Cons
The company is run by HR and Finance. Business unit leaders have no say in how their departments are run. This results in refusal to staff properly and adjuster workloads run 80% higher than target. Upper leadership responds by offering comments such as "change isn't for everybody." There are annual layoffs. The organization is constantly in flux which keeps everyone on edge. There is always a plan and the plan is always changing which makes it difficult to trust that anyone really has a vision for what the company wants to be. NW purchased Harleysville insurance several years ago which is a complete disaster. The systems won't integrate, most of the business has been run off, agency relationships suffer because Nationwide doesn't know how to compete with other insurers who write the same business. This leads to agents not wanting to write business with us so premium is shrinking and the insurance operation lost $400M last year. People are so detached from results that upon hearing the amount of lost revenue they are still wandering around asking how much their bonus will be. It may have been a good place to work at one time. People who have been here for 20+ years say it was. And now they're stuck here with nowhere to go and it is no longer a good place to work. Corporate values are not tied to leadership's behaviors in any way, shape or form. Attitudes toward front line workers are as ruthless as I have ever witnessed in any organization. Benefits are incredibly expensive. They cost $450/month for a family and come with a $6000 per person/$10,000 per family deductible. There is no opportunity for advancement since positions are simply eliminated if someone leaves. There are plenty of good infrastructure and people here is someone decides they actually want this to be an insurance company. Right now all the money is made by NW Financial and that is where all the focus is.