Pros
Great people. Great response to COVID. Shortly after announcing a work arrangement plan that raised a lot of questions and concerns, leadership listened and pivoted to a plan where almost the entire company worked from home with limited workflow interruption. The company seems to truly care about its nonprofit and social justice initiatives, both within the organization and outside of it.
Cons
Frequent system issues that impacted one's ability to do their job – slowness, strange glitches, or outages. Comments and expectations from upper leadership seemed to indicate a lack of understanding of technology issues and limitations. A sense of instability. I accepted a role with Nationwide because I'd heard great things from friends who worked there about development and growth. I had five supervisors in the span of two years in one position, which made mentorship a challenge. Layoffs had been announced in other departments shortly after I was hired, and they felt like a very real possibility throughout my own tenure. My own department was gathered for a layoff announcement a little over a year after my start date. A number of employees left, and then layoffs were then indefinitely postponed. The lack of manpower meant mandatory overtime coupled with the knowledge that layoffs were coming, but not being sure when they'd happen. (Layoff notices were officially sent nearly a year after the initial announcement.) I'm grateful that the layoff delay meant I had the chance to remain employed during the pandemic – and to be able to work from home too. But the ambiguity of the situation combined with mandatory overtime and the stress of the pandemic itself made a stressful situation even more stressful.