The job is not worth the pay - Claims Service Representative Nationwide Employee Review

1.0
May 16, 2022
Recommend
CEO approval
Business Outlook

Pros

You definitely meet some great people and they have decent benefits with lots of time off and even overtime opportunities

Cons

The training is rushed, they expect way too much out of you with minimal knowledge. You get 0.0002 seconds between calls and cant even take a quick drink or bathroom break. You get yelled at for things you cant control and you're forced to lie to members to make the company look better. if you value your mental health i would avoid any call center

Explore other reviews about Nationwide

5.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work environment was fun and great people

Cons

Can be fast paced and busy

4.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture is great, it feels like working with family. I have a good work life balance.

Cons

The pay could be a lot better as the world gets more expensive our pay should reflect that.

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