Toxic culture - Anonymous employee Navan Employee Review

1.0
Aug 6, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch & unlimited PTO

Cons

Toxic culture starting from the top down. CEO runs the Company like it’s a boarding school and plays favorites. No room for growth if your not part of the small circle they have built here. Constant management changes make you wonder what is going on at the top. I would avoid if you want any semblance of career growth.

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Navan Response
6y
Thank you for providing candid feedback. Our culture is a huge part of who we are at TripActions and we fully recognize that having great managers who support the goals and growth of our employees is critical for a company in a stage of hyper-growth. We're putting processes in place that help ensure continual growth, including our quarterly check-ins and manager success program. If you have any suggestions on what else you’d like to see, we’re always open to hearing them, so please don't hesitate to reach out.

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Pros

Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

Cons

notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

3.0
May 18, 2026
Recommend
CEO approval
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Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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