Great product that is sullied by poor leadership - Anonymous Navan Employee Review

2.0
Sep 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Great product and some nice people

Cons

Culture and morale seem to have really gone downhill this year. Employees live in fear, other reviews are right about good employees getting fired or being made examples out of. Seems like leadership is concerned about losing their jobs and making themselves look as good as possible so everything else is expendable. Culture of intimidation rules. HR team generally unhelpful and inept, more of a propaganda machine to give the illusion that feedback is heard and taken seriously. CEO either does not care about the deteriorating culture or otherwise is likely being told that “everything is fine”. HR refuses to solve issues, they blame “growing pains” and “rapid growth” and seem more concerned with image. Pay attention to who is writing the positive reviews. Mostly the Marketing team, senior leaders and HR team. Campaigning us to write our positive reviews on Glassdoor and LinkedIn postings to drown out naysayers and sure that it will continue. Like others say, success to be had if one is playing the political game.

Explore other reviews about Navan

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

Cons

notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

3.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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