Once a great culture, now corporate and cut throat - Commercial Account Executive Navan Employee Review

2.0
Feb 29, 2020
Recommend
CEO approval
Business Outlook

Pros

The pro is that we have the greatest product in the market, by far. My colleagues are excellent and hard working and the culture between peers is positive and supportive. Decent perks, nice office with excellent office dogs.

Cons

Two hugely detrimental points: monthly quotas, and comp model. Even many of the top performers won't qualify for commission for months if their accounts don't out-perform a particularly strong month (large group travel for SKO's or other company events can lead to this, along with seasonal travel). Does your chronically over-burdened CSM not have time to help get a challenging account up and running with strong booking numbers? Too bad, bookings are how you get paid but there's not much you can do abut it. Quotas are not achievable consistently, many top performers going to President's Club are only at 110% of quota for the year. Lastly, they've recently started firing AE's with no PIP in place which has spiked the fear and stress of already very stressed AE's. I really loved working here for a while and even though I'm currently doing fairly well, I don't think the stress is worth the lower than industry average comp package. Unfortunately I don't think management will take note of this until they see people leaving in large numbers, which I foresee happening in the next few months. In the last seven days I've seen five people fired and one has quit due to the level of stress.

Explore other reviews about Navan

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

Cons

notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

3.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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