Absolute disaster because of covid and toxic leadership - Account Executive Navan Employee Review

1.0
Aug 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Long term for the company is good if business travel returns to at least 50% of 2019 levels sometime in 2021

Cons

Leadership refuses to acknowledge Covid as a valid reason for challenges around booking meetings and deal timelines pushing out. Comp plan is completely unfair, expect to only get paid on 33% of your commission and quota retirement after it closes until that customer activates/returns to travel which who knows when that will be. Expect most of your prospects to say "we are waiting to see what happens with business travel to return before evaluating new vendors" and to have management berate you for not overcoming that objection on a cold call or email. Leadership hides the fact that we are not making any revenue by saying we are signing up new customers at dollar amounts that they 100% will not be spending once travel returns. Inflating everything. Lots of good people who still believe travel is coming back are still leaving the company due to toxic culture of CRO

Explore other reviews about Navan

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

Cons

notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

3.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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