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Navy Federal Credit Union

Engaged Employer

Good Overall, Poor Maternity Benefits - Anonymous employee Navy Federal Credit Union Employee Review

4.0
Mar 31, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been at this company for several years now and, overall, it has been a positive experience. I've been promoted several times and have always had lots of opportunities for training and advancement. Of the three supervisors I've had, only one was incompetent in the role and I was able to get away from her quickly. The systems I have to work with aren't spectacular, but they're decent enough. My management takes constructive advise very well and is willing to escalate good ideas.

Cons

All of my experiences using my extensive benefits were great, until my husband and I decided to have our first child. First: the maternity leave rules were hard to find and harder to understand. I had to read, then re-read, then email HR, then email HR again for clarification on their previous email before I finally understood what leave time the company would pay. Second: After having a great experience with all my other benefits and finding them more than adequate (especially for the area), the maternity leave benefits (or lack thereof) were sorely dissapointing. There is no *true* benefit. Employees are allowed a mere 12 weeks per FMLA which the company is required to follow in my location. They do not allow leave beyond what they are federally required to allow. Leave compensation: After requiring the employee to use 2 weeks of their personal leave, the Short Term Disability program will pay 75% of the employee's pay for 4 weeks. That's it. That's all. Nothing else. Any other time you take and want to be paid for, you must use your own leave store. Oh, and extra bonus: when you get back to work and have 0 hours of leave accumulated because you took it all on maternity leave - you have to build your leave back up to 32 hours and maintain a minimum balance of 32 hours before you take any additonal leave OR you can be dinged for it in your performance review (which affects your annual raise and bonus). When you earn 7 hours of leave every 2 weeks, that means you're not supposed to take leave until 10 weeks after coming back from maternity leave. Anyone who has ever put a child in daycare understands how impossible that is with all the germs going around and very immature immune systems. Flexible Work/Leave Options Available to New Parents: None. There are no reduced schedules, flexible schedules, or telework options offered (unless you were grandfathered in on the very small pilot program years ago). Additionally, there is no increased leave offered.

Explore other reviews about Navy Federal Credit Union

5.0
May 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and collaborative culture

Cons

Hybrid work schedule now where you have to come in 3x a week.

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Navy Federal Credit Union Response
2mo
Thank you for taking the time to write a review. We are glad to hear you have had such a great experience!
2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

In my tenure I had wonderful people I met who had a great impact on my life.

Cons

Unreasonable expectations, lack of planning and change management, no work-life balance, destroyed my mental health and had a severe negative impact on my family life and overall well being, accommodations denied, FMLA was a nightmare- I was hounded the entire time when I would return. Also an emergency that was life threatening and was expected to continue to report daily after clearly outlining the details and severity of the situation. Lack of empathy from upper management, thankful my direct leadership had a soul . Total opposite of the place I was so proud to work for and the culture that Mr. Dawson built has almost been fundamentally torn apart piece by piece. Multiple requests to voluntarily step down. I’ve seen another review from the department of people having severe mental distress issues and this is an ongoing issue that has been silently known about since at least 2018 and nothing has really been done. The pressure just keeps adding on instead. A lot of talk, but it’s fluff. Then when finally the impact takes its toll and an employee performance starts to show the struggles, they’re placed on a PIP & basically playing Russian roulette to keep your livelihood. Maybe member experience would be better if employees were actually cared for and not disregarded. And when you are strong willed and try to improve and won’t quit, they will find a way to throw you to the curb after you’ve devoted years of loyalty, integrity, awards, and exceeding performances. Please save the “we are sorry and this does not reflect our blah blah” auto reply. It’s insulting.

1
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Navy Federal Credit Union Response
1d
Thank you for sharing your feedback with us. Our team members at Navy Federal Credit Union are extremely important to us, and we are sorry we did not meet your expectations.
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