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Navy Federal Credit Union

Engaged Employer

Very Solid Company - Anonymous employee Navy Federal Credit Union Employee Review

5.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many opportunities to grow, however, you have to put forth effort to seek out those learning opportunities. Tons of work/life balance things such as hybrid work schedule, decent food for lunches, employee events with free food/activities. If you aren't a good fit for a role, management tries their best to find another place for you, if you work pragmatically with them to better yourself and your career. Yearly employee surveys, as well as post-event surveys, to collect feedback on management and overall feelings. I truly think the C-suite takes these surveys to heart, the only thing is they can't wave a magic wand and fix everything or pay everyone a million dollars overnight, and I think many people get angry and believe upper management isn't doing anything, ever.

Cons

Very much "who you know" to quickly climb the ranks, with the introduction of AI there looks to be an increase in workload, leaders expect you to utilize AI so you can accomplish more and more. Intern to full-time employee pipeline is not where it needs to be.

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Navy Federal Credit Union Response
3mo
We appreciate your kind review and love to hear such great feedback from our team members! Thank you for choosing Navy Federal Credit Union!

Explore other reviews about Navy Federal Credit Union

5.0
May 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and collaborative culture

Cons

Hybrid work schedule now where you have to come in 3x a week.

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Navy Federal Credit Union Response
2mo
Thank you for taking the time to write a review. We are glad to hear you have had such a great experience!
2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

In my tenure I had wonderful people I met who had a great impact on my life.

Cons

Unreasonable expectations, lack of planning and change management, no work-life balance, destroyed my mental health and had a severe negative impact on my family life and overall well being, accommodations denied, FMLA was a nightmare- I was hounded the entire time when I would return. Also an emergency that was life threatening and was expected to continue to report daily after clearly outlining the details and severity of the situation. Lack of empathy from upper management, thankful my direct leadership had a soul . Total opposite of the place I was so proud to work for and the culture that Mr. Dawson built has almost been fundamentally torn apart piece by piece. Multiple requests to voluntarily step down. I’ve seen another review from the department of people having severe mental distress issues and this is an ongoing issue that has been silently known about since at least 2018 and nothing has really been done. The pressure just keeps adding on instead. A lot of talk, but it’s fluff. Then when finally the impact takes its toll and an employee performance starts to show the struggles, they’re placed on a PIP & basically playing Russian roulette to keep your livelihood. Maybe member experience would be better if employees were actually cared for and not disregarded. And when you are strong willed and try to improve and won’t quit, they will find a way to throw you to the curb after you’ve devoted years of loyalty, integrity, awards, and exceeding performances. Please save the “we are sorry and this does not reflect our blah blah” auto reply. It’s insulting.

1
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Navy Federal Credit Union Response
13h
Thank you for sharing your feedback with us. Our team members at Navy Federal Credit Union are extremely important to us, and we are sorry we did not meet your expectations.
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