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Navy Federal Credit Union

Engaged Employer

Business Operations Analyst - Business Operations Analyst III Navy Federal Credit Union Employee Review

2.0
May 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Annual bonus is a plus; it varies based on your level.

Cons

Poor management is the biggest con, but I think it also depends on what division you work in. I have to say mine REALLY sucks. Some senior management doesn't even have the knowledge or skill to be at where they are. Let me give you a simple example, that person doesn't even know how to use Excel to graph a chart, and I was told it is my job to know how to do everything, not his/hers. Isn't that scary?! Aren't you supposed to have solid knowledge and skills before you lead us?! At the same time, they don't give you a clear direction, "I don't know what I want, but I know this is not what I want, so you go figure it out", that was the feedback I received. Seriously?! Please show up for YOUR meetings, don't reschedule it over and over, and sometime even forget to reschedule it, then tell everyone "Oh, I can't communicate well today" when you come back from shopping or your super long lunch break, are you kidding me?! Do you know all the data I used was YTD, and I have to redo all the analysis because you can't communicate well today?! The other con would be the pay time off. Sick leave and annual leave are separate; you can only use your sick leave when you or your direct family members are sick, and sometime you need to provide doctor's notes. I’m sorry if you're healthy, because you can't cash out your sick leave when you leave the company.

Explore other reviews about Navy Federal Credit Union

5.0
May 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and collaborative culture

Cons

Hybrid work schedule now where you have to come in 3x a week.

1
avatar
Navy Federal Credit Union Response
2mo
Thank you for taking the time to write a review. We are glad to hear you have had such a great experience!
2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

In my tenure I had wonderful people I met who had a great impact on my life.

Cons

Unreasonable expectations, lack of planning and change management, no work-life balance, destroyed my mental health and had a severe negative impact on my family life and overall well being, accommodations denied, FMLA was a nightmare- I was hounded the entire time when I would return. Also an emergency that was life threatening and was expected to continue to report daily after clearly outlining the details and severity of the situation. Lack of empathy from upper management, thankful my direct leadership had a soul . Total opposite of the place I was so proud to work for and the culture that Mr. Dawson built has almost been fundamentally torn apart piece by piece. Multiple requests to voluntarily step down. I’ve seen another review from the department of people having severe mental distress issues and this is an ongoing issue that has been silently known about since at least 2018 and nothing has really been done. The pressure just keeps adding on instead. A lot of talk, but it’s fluff. Then when finally the impact takes its toll and an employee performance starts to show the struggles, they’re placed on a PIP & basically playing Russian roulette to keep your livelihood. Maybe member experience would be better if employees were actually cared for and not disregarded. And when you are strong willed and try to improve and won’t quit, they will find a way to throw you to the curb after you’ve devoted years of loyalty, integrity, awards, and exceeding performances. Please save the “we are sorry and this does not reflect our blah blah” auto reply. It’s insulting.

4
avatar
Navy Federal Credit Union Response
3d
Thank you for sharing your feedback with us. Our team members at Navy Federal Credit Union are extremely important to us, and we are sorry we did not meet your expectations.
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