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Navy Federal Credit Union

Engaged Employer

I Wish I Was Treated Like A Human Being - Intern Navy Federal Credit Union Employee Review

1.0
May 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Nice building. Benefits for all employees(interns, part-time, contractors not included) Events held at HQ are very nice Fellow employees are great

Cons

Area has a lot of traffic No benefits Terrible Management Extremely low pay Unfair treatment Micromanaging First and foremost I wanna say that I have never had a job that has treated me worse in my whole life. Everything started out well with a cubicle and a manageable amount of work. Then a months or so in they moved me into a makeshift desk where they kept the printer, desk was 1/3 the size of the small cube I had before. There were no drawers provided, no scanners to file papers, a nice big pillar within grabbing distance taking up what little space I had, and people would walk through my "desk" to go down the isle which was very distracting. Manager did not care about complaints regarding this. The amount of work I was assigned was ridiculous, I would ask other interns what they did and it was 1/5 the amount of work. Other employees in my team who didn't (no offense to them I understand coming here from another country) speak proper English or have a degree like myself were doing less work than me. Not a lot less work but much easier work which wouldn't be bad but they were considered REAL employees who got benefits and paid more than my $11/hour, way more. On a side note I've had people ask me how much I get paid that work for the company and they laughed right in my face. I was an intern which meant I was allowed to work less hours than a normal employee because of school, well I took about 8 hours off a week, and my manager didn't lower any of my assigned workload even a slight bit. She simply said "oh the intern before you did the same amount of work when going to school" which would of been a reasonable statement if it wasn't for the fact that in our meetings they showed stats that the amount of claims that came in per month on average increase from 4000 to 7000 from the pervious year. The previous year that that intern worked, was a almost 2:1 difference. Oh and he actually had a desk fit for a normal human as well as the rest of the interns that worked there. Honestly I felt singled out for no reason, I was nothing but professional with management and had no complaints about my behavior that may have caused me to have gotten on someone's bad side. There are more things I could but that would probably make this review to long to even bother reading, which heck it could already be. I was miserable every minute of the day I was there, but I was all for one ultimate goal, to be a employee at Navy Federal Credit Union. Finally the day came where I got my opportunity, I had applied for two positions and had two interviews schedule for Friday for those positions. I went out and bought a suit, got a haircut, and practiced more hours in the mirror than I could count. I came in that Friday turning heads, I didn't sleep the night before I was so excited and just kept going over possible interview questions. I came in that Friday with a meeting schedule with my manager that she strangely had scheduled for the same time as my first interview that she refused to change. So I had to cancel one of my two interviews but I was still excited. Everyone in the office wished me good luck as well as offered advice and was happy for me(except my manager). Well I headed off to the meeting with my manager thinking only of my interview afterwords. Well to put it short I was FIRED on that day. The reason was being late. Now to be honest yes I was late. My manager was extremely strict with the time you are allowed to clock in 7:58-8:04 to be exact actually. A 6 minute time frame which no other managers that I heard of instilled as well. Well it was midterms at school and I believe I had been late a few times the last couple weeks. To be precise I believe the last three times were 5 minutes, 2 minutes, and 1 minute late to clock in. I had a 1 hour 15 minute drive to work in a extremely traffic filled route to work. Yes it is my fault and I understand that I did due to me not wanting to be there any longer than I had to be I didn't show up 30 minutes early like she suggested. Oh and you can't clock in before 7:58 so that would a unpaid 28 minutes to "go grab a coffee" as she suggested. Well anyways despite the fact that other employees of hers would arrive 2 hours late due to oversleeping or call in sick multiple times a week(BTW SHE MARKED MY SICK DAYS (3 to be precise) AS DAYS I WAS TARDY) I was fired. Well you're probably thinking that it's okay because I still have a chance at those two interviews? No, I was unhirable after termination apparently. And was the rumor around the office that our manager hated when people left her department and did everything she could to hold you back? Yes. But yeah that's my story, props to you for reading up till this far if you did. I hung my head and was escorted out of the building with my little box of stuff. If you're applying or have an interview you'll most likely have a great job there that you'll retire too, but be warned if you're a intern.

Explore other reviews about Navy Federal Credit Union

5.0
May 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and collaborative culture

Cons

Hybrid work schedule now where you have to come in 3x a week.

1
avatar
Navy Federal Credit Union Response
2mo
Thank you for taking the time to write a review. We are glad to hear you have had such a great experience!
2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

In my tenure I had wonderful people I met who had a great impact on my life.

Cons

Unreasonable expectations, lack of planning and change management, no work-life balance, destroyed my mental health and had a severe negative impact on my family life and overall well being, accommodations denied, FMLA was a nightmare- I was hounded the entire time when I would return. Also an emergency that was life threatening and was expected to continue to report daily after clearly outlining the details and severity of the situation. Lack of empathy from upper management, thankful my direct leadership had a soul . Total opposite of the place I was so proud to work for and the culture that Mr. Dawson built has almost been fundamentally torn apart piece by piece. Multiple requests to voluntarily step down. I’ve seen another review from the department of people having severe mental distress issues and this is an ongoing issue that has been silently known about since at least 2018 and nothing has really been done. The pressure just keeps adding on instead. A lot of talk, but it’s fluff. Then when finally the impact takes its toll and an employee performance starts to show the struggles, they’re placed on a PIP & basically playing Russian roulette to keep your livelihood. Maybe member experience would be better if employees were actually cared for and not disregarded. And when you are strong willed and try to improve and won’t quit, they will find a way to throw you to the curb after you’ve devoted years of loyalty, integrity, awards, and exceeding performances. Please save the “we are sorry and this does not reflect our blah blah” auto reply. It’s insulting.

4
avatar
Navy Federal Credit Union Response
3d
Thank you for sharing your feedback with us. Our team members at Navy Federal Credit Union are extremely important to us, and we are sorry we did not meet your expectations.
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