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Navy Federal Credit Union

Engaged Employer

Lied to and live under the thumb of a bully. - Senior Quality Specialist Navy Federal Credit Union Employee Review

2.0
Aug 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Navy Federal has really good benefits and an annual bonus (but the amounts vary GREATLY between grade levels)

Cons

If you are not considered professional, your bonus is a max of like $3k, while someone who is professional, will get a bonus of a % of their salary and it can be $20k - $100k. Of course, promotions only come from knowing someone. There are a lot of people with Napoleon complexes. I have seen blatant ageism, racist and sexist behavior. I have seen adults crying in the restroom from inhumane demands, never seeing their spouses or children, and never being good enough. I am not specifically speaking about women, either. If someone doesn’t like you, you are screwed. I have had lies written on evaluations. (And if you try to argue, you will be stuck in your job forever- seen as a troublemaker) I have seen others who were written up and fired over lies. And, going to Employee Relations is like talking to a wall. They work for Navy Federal and if there is an issue reported to them, they will pretend to be your friend and then stab you in the back to ensure you are to blame for all issues reported instead of the company or management. They should all work for the CIA- they would make great spies. Management knows they are safe to belittle and bully employees until they quit. And once they are beaten down, they get fired for being useless. They treat employees like crap and use fear to control. I would rather work in actual hell than be employed there. I am so looking forward to retirement.

Explore other reviews about Navy Federal Credit Union

5.0
May 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and collaborative culture

Cons

Hybrid work schedule now where you have to come in 3x a week.

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Navy Federal Credit Union Response
2mo
Thank you for taking the time to write a review. We are glad to hear you have had such a great experience!
2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

In my tenure I had wonderful people I met who had a great impact on my life.

Cons

Unreasonable expectations, lack of planning and change management, no work-life balance, destroyed my mental health and had a severe negative impact on my family life and overall well being, accommodations denied, FMLA was a nightmare- I was hounded the entire time when I would return. Also an emergency that was life threatening and was expected to continue to report daily after clearly outlining the details and severity of the situation. Lack of empathy from upper management, thankful my direct leadership had a soul . Total opposite of the place I was so proud to work for and the culture that Mr. Dawson built has almost been fundamentally torn apart piece by piece. Multiple requests to voluntarily step down. I’ve seen another review from the department of people having severe mental distress issues and this is an ongoing issue that has been silently known about since at least 2018 and nothing has really been done. The pressure just keeps adding on instead. A lot of talk, but it’s fluff. Then when finally the impact takes its toll and an employee performance starts to show the struggles, they’re placed on a PIP & basically playing Russian roulette to keep your livelihood. Maybe member experience would be better if employees were actually cared for and not disregarded. And when you are strong willed and try to improve and won’t quit, they will find a way to throw you to the curb after you’ve devoted years of loyalty, integrity, awards, and exceeding performances. Please save the “we are sorry and this does not reflect our blah blah” auto reply. It’s insulting.

3
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Navy Federal Credit Union Response
2d
Thank you for sharing your feedback with us. Our team members at Navy Federal Credit Union are extremely important to us, and we are sorry we did not meet your expectations.
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