employer cover photo
employer logo
employer logo

Navy Federal Credit Union

Engaged Employer

Work life balance a promise that is seldom kept...... - Business Process Analyst Navy Federal Credit Union Employee Review

2.0
Sep 26, 2014
Recommend
CEO approval
Business Outlook

Pros

The headquarters is well equipped with a decent Health club, cafeteria,massage program, walk path around the campus. Employees reap the benefits of good health. The CEO also promotes good health and awareness via the CEO's challenge. At a high level everything is peachy. Employee benefits are as good but not better than similar companies out there. Health care, 401k Match etc. They have extensive training and career support for various areas of the business. Employees are truly what makes the company while Management takes the credit.

Cons

Work life balance is a promise not followed by upper management. They are constantly nickel and diming employee's time almost negating any morale people might have, created with the perceived wonderful benefits provided by the company. People with families or temporary medical issues are forced to follow norm imposed by Managers. There is lot of favoritism here, only managers and their family members "connected" are on the gravy train with upper management even if they lack people skills. Morale is seriously low. Bad managers are rewarded, they constantly hire managers who are clock watchers and finger pointers...under the guise of work optimization and performance. Especially when nothing is really broken. Career opportunities, there is remote potential to move between departments unless you "know" someone, internal postings are a sham, as candidates have already been selected. Good luck obtaining reference from a manager you cannot work with....you are out of luck!

Explore other reviews about Navy Federal Credit Union

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits and work culture

Cons

None that I can think of at the moment

avatar
Navy Federal Credit Union Response
1d
Thank you for your input. We strive to listen and truly understand our team members’ needs and values, allowing us to deliver benefits, programs and perks that mean the most to them!
2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay can be decent at times Met some great people

Cons

Processors are the garbage can of the entire loan process. We literally are help to such insane standards with no support. Apparently it’s been this way for years and even high ranking supervisors say they feel like they’re talking to a brick wall when they voice our frustrations. Since my time here that have been at least 2 employees that I’ve heard of that have either attempted jumping off our building or actually did jump off. Like how can you not implement change when people are so stressed that they are jumping off our buildings? If anyone is reading this and wondering how the stress gets that bad it’s because the better you do the more money you get but they keep raising the bar so when you’re use to that extra income and now you have to do so much more to get that extra income that you’re used to it can break a person down and higher ups know how bad we’re breaking down. It’s completely normal for a half hour workforce to go on mental health leave during the summer which is our busy season and still nothing is done. I haven’t even been here a full year. What is it going to take to actually implement a change?

3
See reviews by: Helpful|Rating|Date|All