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Navy Federal Credit Union

Engaged Employer

Leadership is Full of Tenured Nepotistic Morons - Anonymous employee Navy Federal Credit Union Employee Review

1.0
Jan 4, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay, Bonus, 401K Match, it’s easy to coast because senior leadership is dumb.

Cons

They’re racist. If you do well and are not a white favorite of management, they will just work you harder. They’re are hardly people of color being promoted or in leadership. The diversity and inclusion is performative. A D&I class was facilitated by the most privileged group on the face of the earth. Senior leadership has no idea what they’re doing. They will ignore their subordinates ideas and suggestions and then steal them when their managers discover an issue, regurgitating it back as if you didn’t recommend it the previous week. Senior leadership takes no accountability and will pass responsibilities; and because management cares little about their employee, they will inundate you with work. The company grew extremely large and extremely fast. That coupled with the fact that you will be promoted based off your tenure leads to issues of people not knowing how to lead a organization of this size. They show favoritism of who they will allow work and have no regard for their employees medical concerns. They will hire you for one thing and then have you performing demeaning responsibilities outside of your position. Your manager will throw you to the wolves in order for them to fit in the favorites crowd. There are no established processes and you will not receive help. The systems are so old and antiquated. Leadership wouldn’t be able leave the company because they’ve been there so long and wouldn’t be able to compete in the industry. Holistically, they are NOT smart. Everything is manual in 2023 with very little automation. They will establish new processes with old technology.

Explore other reviews about Navy Federal Credit Union

5.0
May 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and collaborative culture

Cons

Hybrid work schedule now where you have to come in 3x a week.

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Navy Federal Credit Union Response
2mo
Thank you for taking the time to write a review. We are glad to hear you have had such a great experience!
2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

In my tenure I had wonderful people I met who had a great impact on my life.

Cons

Unreasonable expectations, lack of planning and change management, no work-life balance, destroyed my mental health and had a severe negative impact on my family life and overall well being, accommodations denied, FMLA was a nightmare- I was hounded the entire time when I would return. Also an emergency that was life threatening and was expected to continue to report daily after clearly outlining the details and severity of the situation. Lack of empathy from upper management, thankful my direct leadership had a soul . Total opposite of the place I was so proud to work for and the culture that Mr. Dawson built has almost been fundamentally torn apart piece by piece. Multiple requests to voluntarily step down. I’ve seen another review from the department of people having severe mental distress issues and this is an ongoing issue that has been silently known about since at least 2018 and nothing has really been done. The pressure just keeps adding on instead. A lot of talk, but it’s fluff. Then when finally the impact takes its toll and an employee performance starts to show the struggles, they’re placed on a PIP & basically playing Russian roulette to keep your livelihood. Maybe member experience would be better if employees were actually cared for and not disregarded. And when you are strong willed and try to improve and won’t quit, they will find a way to throw you to the curb after you’ve devoted years of loyalty, integrity, awards, and exceeding performances. Please save the “we are sorry and this does not reflect our blah blah” auto reply. It’s insulting.

2
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Navy Federal Credit Union Response
2d
Thank you for sharing your feedback with us. Our team members at Navy Federal Credit Union are extremely important to us, and we are sorry we did not meet your expectations.
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