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Navy Federal Credit Union

Engaged Employer

Good career option for Pensacola, FL area if you're down with the corporate grind - Mortgage Administration Navy Federal Credit Union Employee Review

4.0
Jan 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Solid benefits, annual bonus, 7% 401k match, pension plan, hybrid work schedule. Generally rewarded for hard work and dedication (to a certain point).

Cons

You do have to commit to the traditional "corporate grind" to do well and move up, as you would expect with large companies like this. It's not for everyone, and unfortunately management/departmental changes are out of your control but can make or break your experience here. Certain positions are extremely stressful/not worth the pay, while others do not have to do as much - yet have similar or higher salaries. A lot of people truly do enjoy working here; however, it is also easy to get burned out in this type of environment. Really just depends on your particular job, teammates, leadership, etc.

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Navy Federal Credit Union Response
2y
Thank you for taking the time to share your feedback!

Explore other reviews about Navy Federal Credit Union

5.0
May 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and collaborative culture

Cons

Hybrid work schedule now where you have to come in 3x a week.

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Navy Federal Credit Union Response
2mo
Thank you for taking the time to write a review. We are glad to hear you have had such a great experience!
2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

In my tenure I had wonderful people I met who had a great impact on my life.

Cons

Unreasonable expectations, lack of planning and change management, no work-life balance, destroyed my mental health and had a severe negative impact on my family life and overall well being, accommodations denied, FMLA was a nightmare- I was hounded the entire time when I would return. Also an emergency that was life threatening and was expected to continue to report daily after clearly outlining the details and severity of the situation. Lack of empathy from upper management, thankful my direct leadership had a soul . Total opposite of the place I was so proud to work for and the culture that Mr. Dawson built has almost been fundamentally torn apart piece by piece. Multiple requests to voluntarily step down. I’ve seen another review from the department of people having severe mental distress issues and this is an ongoing issue that has been silently known about since at least 2018 and nothing has really been done. The pressure just keeps adding on instead. A lot of talk, but it’s fluff. Then when finally the impact takes its toll and an employee performance starts to show the struggles, they’re placed on a PIP & basically playing Russian roulette to keep your livelihood. Maybe member experience would be better if employees were actually cared for and not disregarded. And when you are strong willed and try to improve and won’t quit, they will find a way to throw you to the curb after you’ve devoted years of loyalty, integrity, awards, and exceeding performances. Please save the “we are sorry and this does not reflect our blah blah” auto reply. It’s insulting.

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