Not the best, but better than other retail stores - Boutique Coffee Specialist Nespresso Employee Review

3.0
Oct 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Free coffee each shift, coffee credits, good mentorship from managers (depends on the boutique)

Cons

Ambitious KPI targets and high pressure to perform, hard to achieve most of the time because not everyone is willing to spend on coffees. I always feel drained after each shift - because of all the talking.

avatar
Nespresso Response
7mo
Hello colleague, Thank you for sharing your thoughts about your experience with Nespresso. It’s always encouraging to know that our efforts to foster a supportive work environment are recognised. Regarding your concerns, we understand that achieving targets can be challenging, especially when customer spending habits vary. We recognise that this can be a demanding aspect of the role, and we will consider your comments as we continue to assess our team dynamics. Also, we appreciate your candid feedback about the management visibility. This insight is invaluable as we strive to understand the realities of daily operations. If you have any further suggestions or concerns, please don’t hesitate to reach out to your local HR team. Wishing you all the best in your role with us. Thank you.

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

avatar
Nespresso Response
3w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

See reviews by: Helpful|Rating|Date|All