Pros
There are a lot of good people at NetApp and care about the company. My management is really good, but apparently this is the exception than the rule. Despite the company's best efforts, we still have a lot of customers who love us and want us to succeed.
Cons
The company has moved away from focusing on the customer. They have been so consumed with the 7 mode to cDOT transition that they were really late to flash and missed the cloud totally. The opportunities for this company have been squandered. The company strategy until very recently was close the gaps in CDOT and customers will buy. Well, we closed the gaps and customers went to the cloud instead. The lack of situational awareness probably started with Dan W's final couple of years, and accelerated tremendously under Tom G. George is trying to turn things around, but it is almost too late. We literally are building products that our customers do not want to buy. Our company calls FlexPod cloud should tell you everything about were we are at. Our customers are fleeing to the public cloud as fast as they can. Our response has been to create poorly performing Cloud ONTAP product and NetApp Private Storage. The former is a cynical exercise in giving our customers a choice of poor performance in the cloud or buy on-premises gear you didn't want to buy,. The latter is just cloud washing wrapped in a solution.