Owner Services Account Manager- Not what it seems - Account Manager NetJets Employee Review

2.0
Apr 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Great people who are trying to make due with what they are given. Easy drive to work. Free coffee, on site cafe.

Cons

Absolutely NO work life balance. They offer you the chance to work 4, 10 hour shifts a week so you can have three days off.. sounds nice until your shifts turn into 12 hour shifts due to the insane amount of work they give you. I am absolutely not complaining about being given many tasks, but they are extremely short staffed due to the turnover rate being so high. Low staffing numbers, combined with the sales team over selling product leaves the Owner Services team stressed and feeling anxious all day. You are graded harshly on any mistakes and it affects how you are scheduled (you start working night shifts). Putting everyone on their toes if any small mistake or mix up is made. When I first interviewed a little over a year ago, NetJets was rated a 3.5 on Glassdoor... now it has reached a 2.9. I think that tells everyone that something is not being done right.

Explore other reviews about NetJets

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

graet benefits, culture, and work life balance.

Cons

hard to adjust to workload

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Informations Technology Everyone working hard for a solution

Cons

Did not really have the opportunity to talk with the crew. For safety reasons, they were behind closed doors. But, it could have been fun to hear stories, and let them get to know is )outside of the flying) and what we do.

See reviews by: Helpful|Rating|Date|All