Good Employee Benefits, Not Ideal People to Work For - Account Manager NetJets Employee Review

1. You work for the top 1% who are sometimes really nice and sometimes are just flat out insane. The problems you deal with often are not real customer service issues. It is just about them being incredibly picky and entitled. 2. The job itself is very repetitive. You book flights, you book catering, you book rental cars. It can be exciting but "exciting" often means there is some service issue and you have to clean up someone's mess on your team or you have to advise a 4 hour delay so someone misses a board meeting for their company. 3. You are on the frontlines for other people's screw ups within the company. The customers often don't understand this because they just want their way and don't want to hear your explanation.