Talented People but Leadership is Lacking - Anonymous employee Netsmart Employee Review

2.0
Sep 16, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Allowed the opportunity to grow my career and work with talented individuals across different teams. There are people genuinely trying to make a difference and incorporate more development opportunities where they can, but this only goes so far if Leadership feels it's a waste of time.

Cons

If you enjoy having individuals in Executive and Leadership positions berate you in front of others but then get in front of all-company meetings and tout a message that we should feel blessed to be there, then this is the place for you! You could feel the eye rolls happening across the room during those speeches. I was fortunate to be at Netsmart during a time of great of Leadership and caring about individuals. I was unfortunate to be at Netsmart to watch it all deteriorate into something toxic when a group of Executive and Leadership individuals tried to take over different departments. Many good people in higher positions left the company due to the negative culture they brought with them. The long hours and constant firefighting became unbearable and not worth compromising ones health and ethical and moral beliefs. Putting an incentive program in place knowing that the associates wouldn't be able to hit the targets set was a new low.

Explore other reviews about Netsmart

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-Upper management on this team is incredible. -Flexible Paid Time Off(Pro and Con) -Very good at easing newcomers into corporate life. -Management actually values and considers input even from an associate with less experience.

Cons

Pay is not great, but definitely a decent chance of getting good bumps if you put in the work. Benefits are just okay. Flexible Paid Time Off(Pro and Con)

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The team I work with is dedicated and loyal to the company and takes an ownership mentality.

Cons

If you care, you’ll give up your nights, your weekends, your blood, sweat, tears, joy, you’ll miss family events, even health appointments, your house will fall apart, your relationships will suffer, and you might even get asked to shorten your time away. There is nobody in the positions of the right help, and far too many managers, and too many per diem who have other jobs that can’t give enough hours but hold per diem positions hostage. When you ask for help, it’s always answered with a “We are trying”. Yet it’s been years of asking and the ask still falls on deaf ears. The company is missing opportunities to grow a huge revenue stream because they won’t create structure and processes; and positions to manage those structures. There are so many missed opportunities here, in a field that really needs us. I don’t know how to make my voice louder. It’s just not heard. We are top heavy in management. We need certain tasks completed, and are not getting what we need, no matter how many meetings we have about it. In fact, I don’t have time for the meetings anymore. We didn’t even celebrate Nurse’s Week. Not a single person even mentioned it. They work you to within an ounce left of your sanity, and then there’s absolutely no recognition or cohesiveness or celebration of any achievmemts instead, it’s “We didn’t make our quota.”. It’s all hurry up and get your work done, but then slow down because you’re making mistakes. Pay is mediocre for this level of experience and expertise-non-management level positions elsewhere offer far more in salary. Plus all the money you’ll spend to try to get things done just to manage your life, like paying for grocery delivery because you’ll never see the inside of a grocery store again. It’s madness. Not a sustainable career.

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