Ill-advised - Solutions Architect Netsmart Employee Review

1.0
Apr 30, 2018
Recommend
CEO approval
Business Outlook

Pros

If you're on the IT engineering side they offer huge salaries to under-qualified individuals. Work from home opportunities and vacation plans are better than others in the area. Very casual environment.

Cons

If you're in any other team, the pay is not nearly as competitive. The company recently restructured its cloud hosting team, however intentionally refuses to fill staffing to meet their own restructure plan. Many teams are becoming increasingly short staffed, with management concurrently wondering why deadlines are being missed or projects are delayed. A culture of working together for the betterment of the company and its clients is non-extent. Instead is a very self-centered and self-fulfilling mindset both for individuals and organizational teams. The amount of capital wasted on poorly thought out initiatives is astronomical, while the organization concurrently hands out promotions and senior titles to the sponsors of these failed initiatives. The core products of the business were never designed to be hosted in a cloud environment. The knowledge level of staff relating to its own applications is extremely barren. Rebooting servers is exponentially the highest resolution approach as opposed to analyzing and resolving underlying application flaws. Performance problems in the hosted environment are a daily occurrence. Many staff will refuse to investigate their own responsibilities and throw the slightest degree of difficulty tasks or tickets over the fence to other, unrelated teams. The organization touts a large value on client relationships as a trusted mental health partner. This relationship is 100% determined on the size of the contract. Multiple clients have gone bankrupt in large part due to the demanding fees of the organization. It's embarrassing as an associate to be required to promote the sales pitch while its extremely obvious that the company is entirely indifferent to any aspects of the industry within which it operates. Career progression is dictated entirely upon your ability to schmooze those above you. It's entirely possible to outperform your peers by a multiplicative degree and be denied any sort of acknowledgement or compensation. The political plays by the management layer are both immense and completely pointless. Members of management will propagate false rumors about their own staff if it benefits them politically. Somehow, morale is mysteriously low as a result, but nobody can figure out why!

Explore other reviews about Netsmart

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-Upper management on this team is incredible. -Flexible Paid Time Off(Pro and Con) -Very good at easing newcomers into corporate life. -Management actually values and considers input even from an associate with less experience.

Cons

Pay is not great, but definitely a decent chance of getting good bumps if you put in the work. Benefits are just okay. Flexible Paid Time Off(Pro and Con)

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The team I work with is dedicated and loyal to the company and takes an ownership mentality.

Cons

If you care, you’ll give up your nights, your weekends, your blood, sweat, tears, joy, you’ll miss family events, even health appointments, your house will fall apart, your relationships will suffer, and you might even get asked to shorten your time away. There is nobody in the positions of the right help, and far too many managers, and too many per diem who have other jobs that can’t give enough hours but hold per diem positions hostage. When you ask for help, it’s always answered with a “We are trying”. Yet it’s been years of asking and the ask still falls on deaf ears. The company is missing opportunities to grow a huge revenue stream because they won’t create structure and processes; and positions to manage those structures. There are so many missed opportunities here, in a field that really needs us. I don’t know how to make my voice louder. It’s just not heard. We are top heavy in management. We need certain tasks completed, and are not getting what we need, no matter how many meetings we have about it. In fact, I don’t have time for the meetings anymore. We didn’t even celebrate Nurse’s Week. Not a single person even mentioned it. They work you to within an ounce left of your sanity, and then there’s absolutely no recognition or cohesiveness or celebration of any achievmemts instead, it’s “We didn’t make our quota.”. It’s all hurry up and get your work done, but then slow down because you’re making mistakes. Pay is mediocre for this level of experience and expertise-non-management level positions elsewhere offer far more in salary. Plus all the money you’ll spend to try to get things done just to manage your life, like paying for grocery delivery because you’ll never see the inside of a grocery store again. It’s madness. Not a sustainable career.

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