Okay Starter Job, Otherwise Avoid - QA Engineer Netsmart Employee Review

2.0
Aug 29, 2018
Recommend
CEO approval
Business Outlook

Pros

- Good place to start if you are young, have no family, and don't mind working overtime (with no additional compensation) - Benefits are decent and begin immediately, although you probably won't stay long enough to be vested in your 401K - Lots of leftovers from catered meetings for management - Casual dress code, providing another casual way to be looked down upon by your managers who are corporate go-getters, unlike you - Free coffee for long days and occasional weekends - Lots of events with free beer, as this place will drive you to drink

Cons

- Employees fall into two groups primarily: 1-2 years and old-timers. This should be a red flag that burnout is a major factor. - If you have a family or any health issues, I would not consider working here. The demands for overtime and criticism of unscheduled PTO for those not "favored" will make your time here miserable. - Open work space with directors speaking in "executive volume" on speakerphones makes good headphones an absolute necessity. Also, zero privacy. Prepare to be watched and have any phone call or momentary break criticized. - Reviews with management are frequently delayed and often cancelled. I rarely heard concerns until they were "major problems" and almost never was complemented for a job well done. - Compensation was less than exact same job at prior employer. Rubric for raises makes anything more than minimal almost impossible to achieve. - Be ready to work a job different from what you were told you were hired for. Surprise! - Frequent pointless Town Halls discussing the latest iteration of "The Plan." Prepare to listen to a good amount of Management in-jokes and re-caps of their latest offsite team builder. Enjoy your uncomfortable chair, as your Manager will force you to watch in an overheated conference room instead of streaming it at your desk, because they "don't want to look bad" to their higher-ups. - Be ready to take on additional projects when people leave and are not replaced. I was SME on 5 projects when I left. I could not devote adequate time to any of them and was constantly pressured on all of them. - Excrement rolls downhill, and QA is at the base of the hill. Be prepared to have to suck up to the fact that everyone else's delays result in you not getting anywhere near adequate time to test properly. God help you if you find a major problem that holds up a release date (even though it was the fault of those earlier in the development process).

Explore other reviews about Netsmart

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-Upper management on this team is incredible. -Flexible Paid Time Off(Pro and Con) -Very good at easing newcomers into corporate life. -Management actually values and considers input even from an associate with less experience.

Cons

Pay is not great, but definitely a decent chance of getting good bumps if you put in the work. Benefits are just okay. Flexible Paid Time Off(Pro and Con)

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The team I work with is dedicated and loyal to the company and takes an ownership mentality.

Cons

If you care, you’ll give up your nights, your weekends, your blood, sweat, tears, joy, you’ll miss family events, even health appointments, your house will fall apart, your relationships will suffer, and you might even get asked to shorten your time away. There is nobody in the positions of the right help, and far too many managers, and too many per diem who have other jobs that can’t give enough hours but hold per diem positions hostage. When you ask for help, it’s always answered with a “We are trying”. Yet it’s been years of asking and the ask still falls on deaf ears. The company is missing opportunities to grow a huge revenue stream because they won’t create structure and processes; and positions to manage those structures. There are so many missed opportunities here, in a field that really needs us. I don’t know how to make my voice louder. It’s just not heard. We are top heavy in management. We need certain tasks completed, and are not getting what we need, no matter how many meetings we have about it. In fact, I don’t have time for the meetings anymore. We didn’t even celebrate Nurse’s Week. Not a single person even mentioned it. They work you to within an ounce left of your sanity, and then there’s absolutely no recognition or cohesiveness or celebration of any achievmemts instead, it’s “We didn’t make our quota.”. It’s all hurry up and get your work done, but then slow down because you’re making mistakes. Pay is mediocre for this level of experience and expertise-non-management level positions elsewhere offer far more in salary. Plus all the money you’ll spend to try to get things done just to manage your life, like paying for grocery delivery because you’ll never see the inside of a grocery store again. It’s madness. Not a sustainable career.

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