It used to be a good company to work at in KC....not anymore - Anonymous employee Netsmart Employee Review

1.0
Oct 1, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*I laughed when I saw someone say the extra food, but I guess that's a pro. *There's a Netsmart T-shirt made for every occasion, so no need to go out and buy a wardrobe.

Cons

*Leadership. Leadership. Leadership. Those at the top said that it would not be a Mini-Cerner, but that is exactly what it has turned out to be. And not in a good way. *For every bad Glassdoor rating that's out there, leadership turns around and puts a good one in, but there's not much good to this company, so they just make stuff up, like the "fast paced environment that isn't for everybody." *The values and mission is on the walls and business cards, but it is not the case behind those glass doors. Doing less with more is the only motto. *Unless you are a white, male living in KC, career opportunities are very limited. *The turn over in just about every department (with the exception of Marketing) is high. Marketing is the only department worth their salt and I didn't even work in Marketing! *The lies they tell the employees is unreal and very disappointing, hence turn-over. Very shady how they "communicate" things - like the fact that they change the sales comp structure and don't tell them. *Operations has such a tight, strong-hold over every facet of the company and never has anything positive to say.

Explore other reviews about Netsmart

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-Upper management on this team is incredible. -Flexible Paid Time Off(Pro and Con) -Very good at easing newcomers into corporate life. -Management actually values and considers input even from an associate with less experience.

Cons

Pay is not great, but definitely a decent chance of getting good bumps if you put in the work. Benefits are just okay. Flexible Paid Time Off(Pro and Con)

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The team I work with is dedicated and loyal to the company and takes an ownership mentality.

Cons

If you care, you’ll give up your nights, your weekends, your blood, sweat, tears, joy, you’ll miss family events, even health appointments, your house will fall apart, your relationships will suffer, and you might even get asked to shorten your time away. There is nobody in the positions of the right help, and far too many managers, and too many per diem who have other jobs that can’t give enough hours but hold per diem positions hostage. When you ask for help, it’s always answered with a “We are trying”. Yet it’s been years of asking and the ask still falls on deaf ears. The company is missing opportunities to grow a huge revenue stream because they won’t create structure and processes; and positions to manage those structures. There are so many missed opportunities here, in a field that really needs us. I don’t know how to make my voice louder. It’s just not heard. We are top heavy in management. We need certain tasks completed, and are not getting what we need, no matter how many meetings we have about it. In fact, I don’t have time for the meetings anymore. We didn’t even celebrate Nurse’s Week. Not a single person even mentioned it. They work you to within an ounce left of your sanity, and then there’s absolutely no recognition or cohesiveness or celebration of any achievmemts instead, it’s “We didn’t make our quota.”. It’s all hurry up and get your work done, but then slow down because you’re making mistakes. Pay is mediocre for this level of experience and expertise-non-management level positions elsewhere offer far more in salary. Plus all the money you’ll spend to try to get things done just to manage your life, like paying for grocery delivery because you’ll never see the inside of a grocery store again. It’s madness. Not a sustainable career.

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