Tread carefully. Actually, don't tread at all. - Anonymous employee Netsmart Employee Review

1.0
Jan 24, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PTO was done in way that was simple and straight forward which rewarded those who were not sick. Opportunity was certainly there. For a young individual, it will give them diversity that is needed at an okay salary. A few years into Netsmart, they will most likely be looking else were for an employer that treat them how they deserve to be respected and compensated.

Cons

There was a disconnect from upper management and there was not reasonable time for the amount of expectations. All resources across the entire company were stretched. It was not uncommon for 60 hour weeks. Stress levels were extremely high. Tension levels were high. Due to elevated stress levels, often employees would break or spaz out towards anyone around them. Management often promised but never delivered a better work environment. Management often lied to their customers, over promise and under deliver. Netsmart could sell ice to an eskamo, which would distract Netsmart from their core products. Staff has admitted lying to customers on numerous occasions. Genstar Capital is simply making it look like a good company before they sell it off to the next venture capital. Matching for 401k was 10% of what was contributed (Eg, $100 invested + $10 company match = inadequate). Flex Spending Account (FSA) not a Health Savings Account (HSA). It is extremely hard to believe that Netsmart was award "Best Place to Work", the survey was stacked.

Explore other reviews about Netsmart

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-Upper management on this team is incredible. -Flexible Paid Time Off(Pro and Con) -Very good at easing newcomers into corporate life. -Management actually values and considers input even from an associate with less experience.

Cons

Pay is not great, but definitely a decent chance of getting good bumps if you put in the work. Benefits are just okay. Flexible Paid Time Off(Pro and Con)

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The team I work with is dedicated and loyal to the company and takes an ownership mentality.

Cons

If you care, you’ll give up your nights, your weekends, your blood, sweat, tears, joy, you’ll miss family events, even health appointments, your house will fall apart, your relationships will suffer, and you might even get asked to shorten your time away. There is nobody in the positions of the right help, and far too many managers, and too many per diem who have other jobs that can’t give enough hours but hold per diem positions hostage. When you ask for help, it’s always answered with a “We are trying”. Yet it’s been years of asking and the ask still falls on deaf ears. The company is missing opportunities to grow a huge revenue stream because they won’t create structure and processes; and positions to manage those structures. There are so many missed opportunities here, in a field that really needs us. I don’t know how to make my voice louder. It’s just not heard. We are top heavy in management. We need certain tasks completed, and are not getting what we need, no matter how many meetings we have about it. In fact, I don’t have time for the meetings anymore. We didn’t even celebrate Nurse’s Week. Not a single person even mentioned it. They work you to within an ounce left of your sanity, and then there’s absolutely no recognition or cohesiveness or celebration of any achievmemts instead, it’s “We didn’t make our quota.”. It’s all hurry up and get your work done, but then slow down because you’re making mistakes. Pay is mediocre for this level of experience and expertise-non-management level positions elsewhere offer far more in salary. Plus all the money you’ll spend to try to get things done just to manage your life, like paying for grocery delivery because you’ll never see the inside of a grocery store again. It’s madness. Not a sustainable career.

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