Needs A Reality Check...You're Not Cerner - Anonymous employee Netsmart Employee Review

1.0
Aug 30, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you're young and looking to put a company on your resume then this place will suit you until you no longer stand their fake smiles and 10 year old and out of date practices. They also offer good benefits with a lot of vacation/personal time but you will need every bit of it to stomach the place.

Cons

The software Netsmart sells is pure garbage. The only thing they did right was buy Defran. They try their hardest to be just like Cerner while talking trash on Cerner and hiring everyone ever fired or no longer with the company. There's a reason why certain Cerner management didn't advance or develop a fulfilling relationship with the company - they were incompetent and had a lack of vision. The CEO of Netsmart is a puppet who is so out of touch with his own company. His pitbull/enforcer is a blubbering fool that everyone talks about behind his back but kisses his behind to his face. Their software is buggy and over 50% of their clients are mad as can be that they drank the kool aid and bought it. Speaking of the kool aid - If you don't buy into their false sense of happiness and 'family' they will surely show you to the door no matter the level of work you do. They act like high schoolers and if you're not in the cool kid click then your nerd a$$ will be sent packing. They lack technology and insight into the future and rely on their good ol' boy club of networking to develop their technology, sell products, and market. Their marketing is a joke. Don't bother to like their Facebook page or follow them on Twitter as it's just mindless spam. Don't sign up for their emails, again spam. Their website is something out of 2001, that is if you can find it on the web, then if you can good luck navigating it. It reads like Chinese stereo instructions. All in all it's horrible place to work for with poor management from the CEO down to directors. The only people who make a difference are the underpaid entry level folks who are there to survive paycheck to paycheck.

Explore other reviews about Netsmart

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-Upper management on this team is incredible. -Flexible Paid Time Off(Pro and Con) -Very good at easing newcomers into corporate life. -Management actually values and considers input even from an associate with less experience.

Cons

Pay is not great, but definitely a decent chance of getting good bumps if you put in the work. Benefits are just okay. Flexible Paid Time Off(Pro and Con)

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The team I work with is dedicated and loyal to the company and takes an ownership mentality.

Cons

If you care, you’ll give up your nights, your weekends, your blood, sweat, tears, joy, you’ll miss family events, even health appointments, your house will fall apart, your relationships will suffer, and you might even get asked to shorten your time away. There is nobody in the positions of the right help, and far too many managers, and too many per diem who have other jobs that can’t give enough hours but hold per diem positions hostage. When you ask for help, it’s always answered with a “We are trying”. Yet it’s been years of asking and the ask still falls on deaf ears. The company is missing opportunities to grow a huge revenue stream because they won’t create structure and processes; and positions to manage those structures. There are so many missed opportunities here, in a field that really needs us. I don’t know how to make my voice louder. It’s just not heard. We are top heavy in management. We need certain tasks completed, and are not getting what we need, no matter how many meetings we have about it. In fact, I don’t have time for the meetings anymore. We didn’t even celebrate Nurse’s Week. Not a single person even mentioned it. They work you to within an ounce left of your sanity, and then there’s absolutely no recognition or cohesiveness or celebration of any achievmemts instead, it’s “We didn’t make our quota.”. It’s all hurry up and get your work done, but then slow down because you’re making mistakes. Pay is mediocre for this level of experience and expertise-non-management level positions elsewhere offer far more in salary. Plus all the money you’ll spend to try to get things done just to manage your life, like paying for grocery delivery because you’ll never see the inside of a grocery store again. It’s madness. Not a sustainable career.

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