Sad but True - Anonymous employee Netsmart Employee Review

1.0
Sep 5, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not really sure what to write here. I guess if you are lucky you may have a boss who isn't in the same building as you. Oh I forgot, you can wear jeans, that's always nice

Cons

Well I am not sure where to begin. Netsmart is truly a lost company. Sad to say that even as recent as a few years ago it was a great place to work. This company is extremely bloated with their "ring of power" executives who all seem to have their heads in the sky and never on the ground running. Even middle managers, who will step on a co-workers neck to get to the top, rarely put in a solid days work. They schedule thousands of meetings to make themselves feel important and accomplish nothing. The products or "solutions" are vaporware at best. If a prospect claims they want something or need something they are sold a vision and told to sign their life away with nothing but empty promises coming their way. If you quizzed the current employees at the company about their products and what they serve, the results would be scary! Every good employee that once called CMHC/Netsmart home has left the company, many of them within the last several months. It is obvious to everyone that the executive team is putting lipstick on a pig until the company is sold. Netsmart is not paying their bills even remotely on-time, if at all. They are trying so hard to appear like a player with having multi-million dollar "parties" for clients constantly. As if CONNECTIONS wasn't enough of a joke, add in 3-5 exchanges while you are at it. The money is being throw around but watch out when it comes time for a merit increase for the hard working employees. I have never worked at a company who cares so little about the people who work there. I really hate to give a review like this since as stated before, it USED to be a good place to work. Honestly, the whole situation is very sad, so many good people gone, and for what? So a company can pretend they are something they are not........ " A good place to work "

Explore other reviews about Netsmart

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-Upper management on this team is incredible. -Flexible Paid Time Off(Pro and Con) -Very good at easing newcomers into corporate life. -Management actually values and considers input even from an associate with less experience.

Cons

Pay is not great, but definitely a decent chance of getting good bumps if you put in the work. Benefits are just okay. Flexible Paid Time Off(Pro and Con)

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The team I work with is dedicated and loyal to the company and takes an ownership mentality.

Cons

If you care, you’ll give up your nights, your weekends, your blood, sweat, tears, joy, you’ll miss family events, even health appointments, your house will fall apart, your relationships will suffer, and you might even get asked to shorten your time away. There is nobody in the positions of the right help, and far too many managers, and too many per diem who have other jobs that can’t give enough hours but hold per diem positions hostage. When you ask for help, it’s always answered with a “We are trying”. Yet it’s been years of asking and the ask still falls on deaf ears. The company is missing opportunities to grow a huge revenue stream because they won’t create structure and processes; and positions to manage those structures. There are so many missed opportunities here, in a field that really needs us. I don’t know how to make my voice louder. It’s just not heard. We are top heavy in management. We need certain tasks completed, and are not getting what we need, no matter how many meetings we have about it. In fact, I don’t have time for the meetings anymore. We didn’t even celebrate Nurse’s Week. Not a single person even mentioned it. They work you to within an ounce left of your sanity, and then there’s absolutely no recognition or cohesiveness or celebration of any achievmemts instead, it’s “We didn’t make our quota.”. It’s all hurry up and get your work done, but then slow down because you’re making mistakes. Pay is mediocre for this level of experience and expertise-non-management level positions elsewhere offer far more in salary. Plus all the money you’ll spend to try to get things done just to manage your life, like paying for grocery delivery because you’ll never see the inside of a grocery store again. It’s madness. Not a sustainable career.

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