Stay Away - Anonymous employee Netsmart Employee Review

1.0
Jun 21, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not much. Decent 401k match.

Cons

The preach culture and caring about employees but don't walk the talk. Fired people during the pandemic (not financial reasons) Pushed out merit increases an additional quarter claiming its in employees interests so we can continue to deliver work. Then on a 3 week notice, they switched to Flexible PTO model wiped out employee's unused pto accrual, not paying it out, and added a bunch of rule that made it significantly harder to actually take PTO. Then to really stick it to us they claimed it was for the benefit of employees mental health. Im not making this stuff up. THEY DO NOT CARE ABOUT YOU. They also switch insurance providers every year which is a headache. They are owned by multiple PE companies and are looking to cut $ wherever they can... starting with their hard working employees. Pay isn't terrible but its not as competitive as other companies and even worse when you consider their benefits. Which seem to be dwindling away. If you were just acquired by netsmart, as most of the companies outside of KC are from acquisition, get out ASAP. Terrible communication, terrible team work between teams, and again they will do anything to cut a buck at your expense.

Explore other reviews about Netsmart

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great company culture from middle management downward. Upper management can have pros and cons, but still like working here.

Cons

Pay isn't exactly the most competitive

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The team I work with is dedicated and loyal to the company and takes an ownership mentality.

Cons

If you care, you’ll give up your nights, your weekends, your blood, sweat, tears, joy, you’ll miss family events, even health appointments, your house will fall apart, your relationships will suffer, and you might even get asked to shorten your time away. There is nobody in the positions of the right help, and far too many managers, and too many per diem who have other jobs that can’t give enough hours but hold per diem positions hostage. When you ask for help, it’s always answered with a “We are trying”. Yet it’s been years of asking and the ask still falls on deaf ears. The company is missing opportunities to grow a huge revenue stream because they won’t create structure and processes; and positions to manage those structures. There are so many missed opportunities here, in a field that really needs us. I don’t know how to make my voice louder. It’s just not heard. We are top heavy in management. We need certain tasks completed, and are not getting what we need, no matter how many meetings we have about it. In fact, I don’t have time for the meetings anymore. We didn’t even celebrate Nurse’s Week. Not a single person even mentioned it. They work you to within an ounce left of your sanity, and then there’s absolutely no recognition or cohesiveness or celebration of any achievmemts instead, it’s “We didn’t make our quota.”. It’s all hurry up and get your work done, but then slow down because you’re making mistakes. Pay is mediocre for this level of experience and expertise-non-management level positions elsewhere offer far more in salary. Plus all the money you’ll spend to try to get things done just to manage your life, like paying for grocery delivery because you’ll never see the inside of a grocery store again. It’s madness. Not a sustainable career.

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