Awful company. Fake people - Systems Analyst Netsmart Employee Review

1.0
Jan 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Some decent team members to learn from and network with Casual dress policy - unless meeting with clients Moderate health care coverage - better than most but not great

Cons

I honestly don't know where to start. Virtually everything about this company is fake and misleading. I bought into the optimism when I took the job only to quickly find out it was all a facade and the emperors have no clothes. When you come in you will be told the company is on a mission to improve healthcare, they care about employees, and you can have a lot of fun working there with ample opportunity to further your career. What they don't tell you is that you'll work endless hours, the only thing that truly "matters" is revenue, revenue, revenue, and you are just a replaceable worker bee. Netsmart is the biggest player in the behavioral health market and they know it. It's not saying much, but there is no competition because the other vendors don't know what they are doing either, and Netsmart buys most of them anyway. It's just software at the end of the day, it's not changing healthcare anymore than a Crown Victoria police car is stopping crime. Actually probably less. They claim employees matter, but that's just talk. The execs even fire their own and don't even speak of it. Recently the failed head of implementations was tossed out and not so much as a single email went to the masses about it. Because at Netsmart you do not talk about problems, or negative things, or you can kiss your job and career goodbye. You must be fake and be a yes man, especially to the COO, at all times, if you want to get ahead. I know because I have done so myself and it makes me sick. I can't stand to look at myself in the mirror anymore when I come home having to idly agree with others when I know I have valuable input to offer that can help our clients and our employees, even if it's hard to hear.. Say yes, smile, and collect your promotion while Rome burns.

Explore other reviews about Netsmart

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-Upper management on this team is incredible. -Flexible Paid Time Off(Pro and Con) -Very good at easing newcomers into corporate life. -Management actually values and considers input even from an associate with less experience.

Cons

Pay is not great, but definitely a decent chance of getting good bumps if you put in the work. Benefits are just okay. Flexible Paid Time Off(Pro and Con)

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The team I work with is dedicated and loyal to the company and takes an ownership mentality.

Cons

If you care, you’ll give up your nights, your weekends, your blood, sweat, tears, joy, you’ll miss family events, even health appointments, your house will fall apart, your relationships will suffer, and you might even get asked to shorten your time away. There is nobody in the positions of the right help, and far too many managers, and too many per diem who have other jobs that can’t give enough hours but hold per diem positions hostage. When you ask for help, it’s always answered with a “We are trying”. Yet it’s been years of asking and the ask still falls on deaf ears. The company is missing opportunities to grow a huge revenue stream because they won’t create structure and processes; and positions to manage those structures. There are so many missed opportunities here, in a field that really needs us. I don’t know how to make my voice louder. It’s just not heard. We are top heavy in management. We need certain tasks completed, and are not getting what we need, no matter how many meetings we have about it. In fact, I don’t have time for the meetings anymore. We didn’t even celebrate Nurse’s Week. Not a single person even mentioned it. They work you to within an ounce left of your sanity, and then there’s absolutely no recognition or cohesiveness or celebration of any achievmemts instead, it’s “We didn’t make our quota.”. It’s all hurry up and get your work done, but then slow down because you’re making mistakes. Pay is mediocre for this level of experience and expertise-non-management level positions elsewhere offer far more in salary. Plus all the money you’ll spend to try to get things done just to manage your life, like paying for grocery delivery because you’ll never see the inside of a grocery store again. It’s madness. Not a sustainable career.

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