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Good Benefits, bad stability - Software Engineer Neustar Employee Review

3.0
Apr 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Neustar Costa Rica offers good benefits as 20 PTO days a year. They also introduced Mental Health Days last year, they give around 5 more days off for Mental Health. Medical Insurance is standard.

Cons

Leadership doesn't have stability. Managers quit a lot. They need to establish better processes. Other benefits like Study Expenses depend on two manager level approval and department budget. I haven't been able to take advantage of it. Merit and bonus are not meritocratic. You can do a lot or nothing you will always receive a 3 (standard)

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Neustar Response
5y
Thank you for taking the time to share your experience at Neustar. We are proud of our global company with teams in the U.S., Costa Rica, EMEA, and India, and new technology that has enabled better communication, greater efficiencies, and a more flexible work environment. We’ve worked hard to ensure our employees feel supported with mental health benefits, systems, and resources to achieve a healthy work-life balance that includes generous paid time off and mental health days. Neustar has undergone tremendous change in the past three years. We had a lot of work to do to create a strong foundation to support our growth objectives. We feel energized about our direction and excited about Neustar's future. I appreciate you sharing some of your concerns and welcome the opportunity to speak with you directly – please feel free to reach out to me anytime. - Carey Pellock, Chief Human Resources Officer

Explore other reviews about Neustar

5.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Very Flexible company with good benefits. Very Generous PTO/Time off allotment. Promoted work/life balance.

Cons

Communication could be better between C-suite leadership and employees.

4.0
Aug 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Used to be the leaders but changed after acquisitions

Cons

None I can think of

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