Really Fun Job! - Certified Shoe Fit Specialist/Assistant Store Manager New Balance Employee Review

5.0
Apr 11, 2019
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved my time at New Balance Athens. I was a Fit Specialist during my 4 years of college and was Assistant Store Manager for the last 2 years also. They accommodated for my weird class schedule & I got most weekends off that I requested as long as it was reasonable. Learned a lot about the industry & loved working for a company that supports American made/manufactured items. They make a great product & Ty, the owner/operator for Athens is incredibly kind. Would do it all over again in a heartbeat! You need to be comfortable around strangers/talking to people. Once you learn the product it's a pretty straightforward job and fun to problem solve for the customer.

Cons

You're dealing with the public so keep in mind you'll occasionally deal with difficult people, but that's just part of retail.

Explore other reviews about New Balance

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, supportive team and management

Cons

Disorganized when it comes to dealing with the back of house with stacked up boxes of shipment.

5.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

New Balance has genuinely been the most positive workplace experience I've had in my career. The culture is supportive, inclusive, and full of great people. People are kind, curious, collaborative, and truly invested in helping others succeed. There is no sense of hierarchy for hierarchy's sake. Leadership is approachable, down-to-earth, always happy to listen, and continuously expresses gratitude for everyone's contributions. I feel valued everyday, both for my contributions and in the way the teams collaborate. Work-life balance is also a real strength. Being privately-held and family-owned, there is a real emphasis on employees being people outside of work. Expectations are clear and boundaries are respected, which makes it easy to bring your best self to work without feeling burnt out. It's rare to find a place where you feel this appreciated and excited about the work. And because of this, I feel motivated to do my best for the company, especially when the product is something I'm super proud to work on.

Cons

NB is not where you can expect to be promoted year over year. However, this ultimately leads to more job security, consistent large bonus pay-outs, and a more stable environment.

See reviews by: Helpful|Rating|Date|All