employer cover photo
employer logo
employer logo

New Horizons In-Home Care

Engaged Employer

Flexible scheduling, but major issues with care standards - Care Giver New Horizons In-Home Care Employee Review

2.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling. Freedom to pick and choose which clients we feel comfortable with. Company will replace any damaged items.

Cons

No medical benefits for over 6 months, super strict attendance policy, no PTO accrued during first 90 days, you always have to wait on hold for at least 5 mins to get someone in the office, they only train you for two days and cpr training is virtual, they don't care about their clients. They don't teach bedside manner and they don't care that their care givers are being abusive and neglecting their clients. Tons of people just come in and watch tv and don't complete any of their tasks and leave them living in filth. It's disgusting and embarrassing but I need this job. And all my clients are super grateful to have me and I feel like I can't leave them because they might get abused again.

Explore other reviews about New Horizons In-Home Care

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Feeling a sense of accomplishment helping to make a clients life just a little bit brighter!

Cons

Can take a lot of mental energy, and it can be hard emotionally.

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The clients appreciate you. They really do, and they'll let you know how happy they are to have you. This job does make a real difference in people's lives day by day. A lot of independence and trust is placed in you as a CG. I appreciate that.

Cons

You never really know what you're walking into. No matter what the care plan says there will often times be issues not stated in the care plan, no matter how many questions you ask for clarification. Usually environmental challenges. Clients normally get 40 reimbursable miles a month and after those are gone (they go quick), its at the caregivers expense to run errands for the client.

See reviews by: Helpful|Rating|Date|All