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      Newrez

      Engaged Employer

      Newrez reviews

      Great Place to Work! 8 years with the Company! - Call Center Manager Newrez Employee Review

      5.0
      Mar 29, 2017
      Call center manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Career Advancement: I have had 6+ promotions through hard work, good attitude, and ability to learn and grow! They promote from within The management in the Call Center are great mentors and provide a great leadership environment Love the people who work in this company (in HQ and also through out the country as Ihave an opportunity to work with all of them) Great Training for new hires as well as a continued education for all positions They recognize their employees and work with them to grow their skills Awesome work environment especially for those who enjoy a fast paced work life Strong team mentality! My opinions count and are valued.

      Cons

      I really don't have cons, even my commute is 5 minutes!

      Explore other reviews about Newrez

      5.0
      Jul 5, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I get to work remotely. They have a good retirement plan/401K. I work autonomously with very little oversight, meaning there's no micromanaging. They are great with holidays and time off. Very inclusive and socially aware. Those are two reasons I've remained employed by them.

      Cons

      The salary is lower than preferred. I've worked two years with zero pay increase because "no pay increases for remoter employees". The health insurance is lacking and not fantastic, but I'm not sure that's really a con since nearly every health insurance plan in America is lacking.

      avatar
      Newrez Response
      3d
      Thank you for sharing your feedback. We're glad to hear you value the time off and inclusive culture. We also appreciate your perspective on compensation and benefits. Feedback like yours helps us continue to evaluate and improve the employee experience.
      2.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great work/life balance - Awesome coworkers - Lots of opportunities to try new things and be innovative

      Cons

      - Senior leadership does not value remote workers and doesn't get to know them/engage with them - Frequently lays off remote employees, regardless of performance, achievements, or job role, sometimes without offering options to move or relocate. They also on occasion use underhanded tactics to pressure remote employees to leave so they don't have to pay out severance. Lastly, unless required by your state's law, they never pay out your remaining time off - If you start underpaid, you will remain underpaid even after promotions - Job performance does not impact yearly bonuses/increases. Pay doesn't keep up with inflation

      avatar
      Newrez Response
      4d
      Thank you for sharing your experience. Your feedback matters, and we’ll make sure it’s reviewed by our team as we continue working to improve. We appreciate you taking the time to let us know your thoughts.
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