Mortgage Loan Officer - Senior Loan Officer Newrez Employee Review

4.0
Feb 5, 2018
Recommend
CEO approval
Business Outlook

Pros

New Penn Financial gives you all the resources you need to make a career out of mortgage lending. From leads, LOS systems, online tools for consumers to use, products, low rates, and great communication methods between all departments, you really have all the resources you need. They continuously roll out sales competitions and other incentives for production. Its always nice to get a little bit extra just for doing your job.

Cons

New Penn Financial is a terrific company but despite being told otherwise on the first interview, it's not easy to grow from within. They have a rigid growth structure where it can take years for you to go from one position to the next. I personally don't believe that years in the industry correlate with your ability to do a job. There are loan officers that have been in the industry for 10-15 years that will always be LO's because they lack leadership or management capabilities. Yet somehow you find at New Penn Financial that some of those LO's are brought in from outside LO positions as managers simply because of their time in the industry. Meanwhile the younger, less experienced, yet more ambitious and talented LO's are stuck on the front lines carrying the weight and growth of this company.

Explore other reviews about Newrez

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

I get to work remotely. They have a good retirement plan/401K. I work autonomously with very little oversight, meaning there's no micromanaging. They are great with holidays and time off. Very inclusive and socially aware. Those are two reasons I've remained employed by them.

Cons

The salary is lower than preferred. I've worked two years with zero pay increase because "no pay increases for remoter employees". The health insurance is lacking and not fantastic, but I'm not sure that's really a con since nearly every health insurance plan in America is lacking.

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Newrez Response
3d
Thank you for sharing your feedback. We're glad to hear you value the time off and inclusive culture. We also appreciate your perspective on compensation and benefits. Feedback like yours helps us continue to evaluate and improve the employee experience.
2.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great work/life balance - Awesome coworkers - Lots of opportunities to try new things and be innovative

Cons

- Senior leadership does not value remote workers and doesn't get to know them/engage with them - Frequently lays off remote employees, regardless of performance, achievements, or job role, sometimes without offering options to move or relocate. They also on occasion use underhanded tactics to pressure remote employees to leave so they don't have to pay out severance. Lastly, unless required by your state's law, they never pay out your remaining time off - If you start underpaid, you will remain underpaid even after promotions - Job performance does not impact yearly bonuses/increases. Pay doesn't keep up with inflation

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Newrez Response
4d
Thank you for sharing your experience. Your feedback matters, and we’ll make sure it’s reviewed by our team as we continue working to improve. We appreciate you taking the time to let us know your thoughts.
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