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      Newrez

      Engaged Employer

      Newrez reviews

      Outstanding company culture - Manager Newrez Employee Review

      5.0
      Nov 11, 2018
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Geez, where do I begin? So far, the people and culture have been nothing short of amazing. I've worked in the industry for most of my career (various servicing platforms and portfolio mergers) and I've found this experience with Shellpoint (SMS) to be second-to-none. Also, they are ALWAYS open to new ideas and not stuck in the mindset of 'well that's the way it is because we've always done it that way'--- which, unfortunately plagues a LOT of the industry. Their positive culture has only reinforced my decision to work for SMS. I cannot underscore enough about how much they genuinely care about their staff and service to customers. Even some of the bigger banks I've worked with don't offer the in-depth training provided by Shellpoint's on-boarding professionals. They understand that your growth and development are vital to the growth of the company. There are tons of other examples I can list out but I think I've touched on the ones most important to me --- In short, if you want to work for a company that appreciates you as well as keeps an open-mind to new ideas and growth, this is the place to be. Openness to new ideas. Culture. Infrastructure. New ideas. Transparency. Customer focus. New ideas. Popcorn Friday's. New ideas and Sean Teacher.

      Cons

      So far, no monthly jeans passes. But in fairness, I haven't presented this 'idea' yet. Grrr, Glassdoor is demanding that I use 20 words or more but I don't have anything complain about. Sorry.

      avatar
      Newrez Response
      7y
      Thank you for your review! We truly value your input and love hearing your ideas. As we work to build a culture of excellence, openness, and personal accountability, we’re always looking for talented and hardworking individuals. If you have friends or family whom you think might be a good fit here at Shellpoint, please direct them the “Careers” section of our website: http://shellpointmtg.applicantstack.com/x/openings

      Explore other reviews about Newrez

      5.0
      Jul 5, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I get to work remotely. They have a good retirement plan/401K. I work autonomously with very little oversight, meaning there's no micromanaging. They are great with holidays and time off. Very inclusive and socially aware. Those are two reasons I've remained employed by them.

      Cons

      The salary is lower than preferred. I've worked two years with zero pay increase because "no pay increases for remoter employees". The health insurance is lacking and not fantastic, but I'm not sure that's really a con since nearly every health insurance plan in America is lacking.

      avatar
      Newrez Response
      1w
      Thank you for sharing your feedback. We're glad to hear you value the time off and inclusive culture. We also appreciate your perspective on compensation and benefits. Feedback like yours helps us continue to evaluate and improve the employee experience.
      2.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great work/life balance - Awesome coworkers - Lots of opportunities to try new things and be innovative

      Cons

      - Senior leadership does not value remote workers and doesn't get to know them/engage with them - Frequently lays off remote employees, regardless of performance, achievements, or job role, sometimes without offering options to move or relocate. They also on occasion use underhanded tactics to pressure remote employees to leave so they don't have to pay out severance. Lastly, unless required by your state's law, they never pay out your remaining time off - If you start underpaid, you will remain underpaid even after promotions - Job performance does not impact yearly bonuses/increases. Pay doesn't keep up with inflation

      avatar
      Newrez Response
      1w
      Thank you for sharing your experience. Your feedback matters, and we’ll make sure it’s reviewed by our team as we continue working to improve. We appreciate you taking the time to let us know your thoughts.
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