Pros
Pay is good and employees are great
Cons
No work life balance to start. Being forced to come back in the office while there is a national pandemic. Regional management lacks the skills it takes to manage a region. Management claims to care about their loan officers but are now requiring mandatory Saturday’s (even for loan officers already hitting goal) within 2 days of notice. Management also doesn’t even work the shifts they require their loan officers to work unlike at other companies which probably explains why management is on completely different pages than their Loan Officers. The only reason most people are staying is because of the pay. Management is trying to run their loan officers like a production schedule and it’s sad because it forces good talent elsewhere. I came to newrez because of the work life balance they promoted now it has changed completely from their “core values”. Not to mention the thousands of complaints newrez doesn’t deal with and their processing turn times which they have claimed for years would be better. That’s a different story.