Poor, would not recommend. - Loan Processor Newrez Employee Review

2.0
Sep 3, 2021
Recommend
CEO approval
Business Outlook

Pros

You can work from home,

Cons

Management is terrible. No one communicates at all, LO’s submit sub-par files to processing, and processing gets blamed for anything that goes wrong. There was a point in time where processors were not getting paid any commission if they were below efficiency. Benefits are EXPENSIVE and poor for the industry. company only cares about bottom line; there is no community feel, or support. They could care less who stays or leave. Good luck requesting PTO; while your off, not a single manager will cover your pipeline or talk to Your customers. You’ll come back to a MESS. Come here if there are no other options.

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Newrez Response
4y
We are regretful to hear your time and experience with Newrez was not what you had expected. Thank you for providing feedback as it helps us improve and strive for employee satisfaction. Our team wishes you well on all your future endeavors.

Explore other reviews about Newrez

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong leadership and consistent strive towards growth and success

Cons

None at this current time

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Newrez Response
2mo
Thanks for the positive feedback! We’re so happy to hear that you’re having a great experience with us. Your support means a lot and helps us keep moving in the right direction. We appreciate you taking the time to share your thoughts!
2.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great work/life balance - Awesome coworkers - Lots of opportunities to try new things and be innovative

Cons

- Senior leadership does not value remote workers and doesn't get to know them/engage with them - Frequently lays off remote employees, regardless of performance, achievements, or job role, sometimes without offering options to move or relocate. They also on occasion use underhanded tactics to pressure remote employees to leave so they don't have to pay out severance. Lastly, unless required by your state's law, they never pay out your remaining time off - If you start underpaid, you will remain underpaid even after promotions - Job performance does not impact yearly bonuses/increases. Pay doesn't keep up with inflation

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Newrez Response
2w
Thank you for sharing your experience. Your feedback matters, and we’ll make sure it’s reviewed by our team as we continue working to improve. We appreciate you taking the time to let us know your thoughts.
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