Overworked, Underpaid, Unprepared...Welcome to Newrez - Junior Processor Newrez Employee Review

1.0
Dec 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Ok to start out to get some experience then LEAVE!

Cons

Where do we start.... -The training is horrendous, come with experience or dont at all, you will be stressed 24/7. - No job security at all, be prepared to always look over your back wondering if you will still have a job. - Very low pay, promises of a raise that was never given. - Mass firings, done over zoom apparently - Weak training program, training does not prepare you for the job. Only prepares you to understand the lingo and follow an outdated system to complete daily tasks. -Be prepared for your systems to crash daily, sometimes a few minutes, sometimes a few hours. -Periods of time where there is not enough work to do..which leads to mass firings - Take off work for a day or two and your whole pipeline is a mess -Management plays favorites. - No Teamwork, teams don't work together or help, they all compete

avatar
Newrez Response
4y
We understand during times of transitions it can be difficult. Our team truly appreciates your valuable feedback. We are committed to finding ways to improve our processes as we grow and make it as easy as possible for all employees. We wish you all the best in your new opportunity.

Explore other reviews about Newrez

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

I get to work remotely. They have a good retirement plan/401K. I work autonomously with very little oversight, meaning there's no micromanaging. They are great with holidays and time off. Very inclusive and socially aware. Those are two reasons I've remained employed by them.

Cons

The salary is lower than preferred. I've worked two years with zero pay increase because "no pay increases for remoter employees". The health insurance is lacking and not fantastic, but I'm not sure that's really a con since nearly every health insurance plan in America is lacking.

avatar
Newrez Response
1d
Thank you for sharing your feedback. We're glad to hear you value the time off and inclusive culture. We also appreciate your perspective on compensation and benefits. Feedback like yours helps us continue to evaluate and improve the employee experience.
2.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great work/life balance - Awesome coworkers - Lots of opportunities to try new things and be innovative

Cons

- Senior leadership does not value remote workers and doesn't get to know them/engage with them - Frequently lays off remote employees, regardless of performance, achievements, or job role, sometimes without offering options to move or relocate. They also on occasion use underhanded tactics to pressure remote employees to leave so they don't have to pay out severance. Lastly, unless required by your state's law, they never pay out your remaining time off - If you start underpaid, you will remain underpaid even after promotions - Job performance does not impact yearly bonuses/increases. Pay doesn't keep up with inflation

avatar
Newrez Response
2d
Thank you for sharing your experience. Your feedback matters, and we’ll make sure it’s reviewed by our team as we continue working to improve. We appreciate you taking the time to let us know your thoughts.
See reviews by: Helpful|Rating|Date|All