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      Newrez

      Engaged Employer

      Newrez reviews

      Remote - Customer Service Newrez Employee Review

      2.0
      Mar 14, 2022
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working remote for the last 2 years.

      Cons

      Having to go back into the office.

      avatar
      Newrez Response
      4y
      Thank you for posting your review. We realize that you have concerns about returning to the office. But we hope you realize how difficult it is for us to respond effectively to anonymous reviews. We encourage you to take advantage of our “open-door” policy and share your thoughts with your supervisor. However, if you don’t feel that's a good option for you, please talk with one of your supervisor’s senior managers--or someone in Human Resources. Our corporate culture values everyone, and we're always working to improve. That's why we need everyone’s input—including yours—to move forward.

      Explore other reviews about Newrez

      5.0
      May 14, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong leadership and consistent strive towards growth and success

      Cons

      None at this current time

      avatar
      Newrez Response
      1mo
      Thanks for the positive feedback! We’re so happy to hear that you’re having a great experience with us. Your support means a lot and helps us keep moving in the right direction. We appreciate you taking the time to share your thoughts!
      2.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great work/life balance - Awesome coworkers - Lots of opportunities to try new things and be innovative

      Cons

      - Senior leadership does not value remote workers and doesn't get to know them/engage with them - Frequently lays off remote employees, regardless of performance, achievements, or job role, sometimes without offering options to move or relocate. They also on occasion use underhanded tactics to pressure remote employees to leave so they don't have to pay out severance. Lastly, unless required by your state's law, they never pay out your remaining time off - If you start underpaid, you will remain underpaid even after promotions - Job performance does not impact yearly bonuses/increases. Pay doesn't keep up with inflation

      avatar
      Newrez Response
      1w
      Thank you for sharing your experience. Your feedback matters, and we’ll make sure it’s reviewed by our team as we continue working to improve. We appreciate you taking the time to let us know your thoughts.
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