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      Newrez

      Engaged Employer

      Newrez reviews

      Unorganized; poor communication from parent company - Analyst Newrez Employee Review

      2.0
      Mar 24, 2022
      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Department management Room for growth Work recognized Good coworkers Environment of cooperation

      Cons

      A lot of these negatives are based on our parent company: Roll out for return to office is unorganized. We were told we would be given at least a 60 day notice before having to return to office; the announcement gave less than 1 month notice and sounded like everyone would return to office 4/11. Now, it's announced that it will be in waves. Second wave is 5/23, but we still don't know who will be part of it, so we still aren't getting a 60 day notice. Communication on this has been very poor and there is potential to lose employees over it. I'm not sure even the upper management of Shellpoint was properly communicated to before the announcement. Recent acquisitions/mergers have felt unorganized. Focus is on how much growth we can get instead of how sustainable of growth we can get. Investment in technology is very slow, and automation projects often get deprioritized for years because our staffing and tech can't keep up. It's like pulling teeth to get extra job openings approved, so by the time extra help does get hired the existing employees are already burnt out.

      avatar
      Newrez Response
      4y
      Thank you for posting your review. We understand you're concerned about several issues, including our return-to-office plans. However, it’s difficult for us to effectively respond to anonymous reviews. We encourage you to take advantage of our “open-door” policy and share your thoughts with your supervisor. If you don’t think that's a workable option, please talk with one of your supervisor’s senior managers—or someone in Human Resources. We're working hard to maintain a corporate culture that values everyone, and we need everyone’s input—including yours—to grow and advance.

      Explore other reviews about Newrez

      5.0
      Jul 5, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I get to work remotely. They have a good retirement plan/401K. I work autonomously with very little oversight, meaning there's no micromanaging. They are great with holidays and time off. Very inclusive and socially aware. Those are two reasons I've remained employed by them.

      Cons

      The salary is lower than preferred. I've worked two years with zero pay increase because "no pay increases for remoter employees". The health insurance is lacking and not fantastic, but I'm not sure that's really a con since nearly every health insurance plan in America is lacking.

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      Newrez Response
      1w
      Thank you for sharing your feedback. We're glad to hear you value the time off and inclusive culture. We also appreciate your perspective on compensation and benefits. Feedback like yours helps us continue to evaluate and improve the employee experience.
      2.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great work/life balance - Awesome coworkers - Lots of opportunities to try new things and be innovative

      Cons

      - Senior leadership does not value remote workers and doesn't get to know them/engage with them - Frequently lays off remote employees, regardless of performance, achievements, or job role, sometimes without offering options to move or relocate. They also on occasion use underhanded tactics to pressure remote employees to leave so they don't have to pay out severance. Lastly, unless required by your state's law, they never pay out your remaining time off - If you start underpaid, you will remain underpaid even after promotions - Job performance does not impact yearly bonuses/increases. Pay doesn't keep up with inflation

      avatar
      Newrez Response
      1w
      Thank you for sharing your experience. Your feedback matters, and we’ll make sure it’s reviewed by our team as we continue working to improve. We appreciate you taking the time to let us know your thoughts.
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