No work life balance encouraged - Mortgage Consultant Newrez Employee Review

3.0
Jul 18, 2022
Recommend
CEO approval
Business Outlook

Pros

They had a great training program and their systems were not too hard to learn.

Cons

90% of my team weren’t making their goals which shows the goals are not reflecting actual opportunity. Then they said we had to work every Saturday in which we didn’t make our goal. I have no interest in giving a job 6/7 days a week because they don’t understand how the leads they give us are simply not turning into profit. If everyone is doing poorly, then we must look to our superiors NOT work another day of the week.

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Newrez Response
3y
We strive to make sure all employees feel heard and appreciated at Newrez and to instill our values in all we do. Our team welcomes employees to reach out with any concerns or suggestions they wish to share by contacting HR@newrez.com. Thank you for your feedback.

Explore other reviews about Newrez

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

I get to work remotely. They have a good retirement plan/401K. I work autonomously with very little oversight, meaning there's no micromanaging. They are great with holidays and time off. Very inclusive and socially aware. Those are two reasons I've remained employed by them.

Cons

The salary is lower than preferred. I've worked two years with zero pay increase because "no pay increases for remoter employees". The health insurance is lacking and not fantastic, but I'm not sure that's really a con since nearly every health insurance plan in America is lacking.

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Newrez Response
6d
Thank you for sharing your feedback. We're glad to hear you value the time off and inclusive culture. We also appreciate your perspective on compensation and benefits. Feedback like yours helps us continue to evaluate and improve the employee experience.
2.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great work/life balance - Awesome coworkers - Lots of opportunities to try new things and be innovative

Cons

- Senior leadership does not value remote workers and doesn't get to know them/engage with them - Frequently lays off remote employees, regardless of performance, achievements, or job role, sometimes without offering options to move or relocate. They also on occasion use underhanded tactics to pressure remote employees to leave so they don't have to pay out severance. Lastly, unless required by your state's law, they never pay out your remaining time off - If you start underpaid, you will remain underpaid even after promotions - Job performance does not impact yearly bonuses/increases. Pay doesn't keep up with inflation

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Newrez Response
1w
Thank you for sharing your experience. Your feedback matters, and we’ll make sure it’s reviewed by our team as we continue working to improve. We appreciate you taking the time to let us know your thoughts.
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